IT Services

Mail

Email

Email in Office365 is accessed via the Outlook application or the web based Outlook Web Application (OWA).

Microsoft's 2 min video on the basics of Office365 online mail app.

How To Setup Your Email

 

University Windows 7 & XP Machines


On a campus networked PC you may open the desktop client version of Microsoft Outlook. In Windows 7 click on the Start button (windows button) and the Outlook icon should appear at the top of your menu. Click on the Outlook icon and not the arrow on the right (which leads to a sub-menu).

      • Outlook will automatically configure itself with your account. This might take a minute or two. If it fails to set your account, close Outlook and try again. Due to the high traffic contacting the Office365 server during migration morning, there have been instances where you need to try twice. If it still does not work contact the helpdesk on 8111.
        You can continue working using the online OWA from step 1.
      • Once in your Outlook, take 10 mins to familiarise yourself with the layout. Take a look at this video below for the basics and talk through the layout.


When accessing your mail outside of the University, you will need to login to the website and use Outlook online.

If for some reason your computer is not setup automatically ( this might happen with laptops), follow these instructions:

  1. Open Outlook
  2. If you have no accounts setup already, it will take you directly to the Add Account Wizard. If it does not take you here, just click on File in the top right hand side and then on
  3. Enter your details into the boxes and click on Next. It will find the settings automatically and setup your mail, calendar and contacts for you.

    If you would like to access your mail from a mobile device such as a smartphone or tablet, see the smartphone setup page.

 

University Apple Mac Computers

For your Apple Mac to make full use of Office365, you must have Microsoft Office 2011 installed including Outlook. If you do not have these installed on your University Mac, please contact the helpdesk on 01248 388111.

Once you have it installed, follow these steps:

  1. Open Outlook
  2. If you have no accounts setup already, it will take you directly to the Add Account Wizard. If it does not take you here, just click on Tools -> Accounts. Now click on the little + at the bottom left  of the box.  Select Exchange.

  3. Enter your details into the boxes and click on Next. It will find the settings automatically and setup your mail, calendar and contacts for you.
  4. You may receive a warning stating:
    “Outlook was redirected to the server autodiscover-s.outlook.com to get new settings for your account…”

    Tick the box Always use my response for this server and click Allow



    If you would like to access your mail from a mobile device such as a smartphone or tablet, see the smartphone setup page.

Tutorials



Email quick start guide for Outlook 2010
The basics of using Outlook Web App
Setup your out of office (vacation message)
Setup your email signature in Outlook
Setup your email signature in Outlook 2011 (Mac)
Setup Mail rules/filters in Outlook 2010


Import Contacts and Adress Books into Office365

FAQ

As the system goes live we will be updating this area to reflect the most commonly asked questions and issues new users stumble upon.

 

 

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