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Library Services

Who can help?

Image of a member of staff with students

If you can’t find the answer from the library web pages, here are the contacts for help with...

Book loans, fines etc

Book loans, fines etc contact the appropriate library issue desk. Please Email for general enquiries such as loan policy, vacation opening etc.

Replacement Library Cards

Replacement cards can be obtained from the Library Desk at Adeilad Deiniol. The cost in 20010/11 is £10.00 - New photos will not be neccessary but you may take the opportunity to update your photo at no extra charge.

Finding information

Ask at the enquiries desk from 11 to 3 in Main Library.

Ask at the issue desk at other times and in other libraries.
or
Telephone: 01248 (38)2967 (answerphone out of hours)
Email: libsupport@bangor.ac.uk

If your query is a complex one, you may be referred to the User Support Assistant, on 01248 (38)8826

For health and law queries contact

Health Librarian Marion Poulton 01248 383173 (Bangor)
Law Librarian Mairwen Owen 01248 382915

Accessing online resources

Electronic Resources Helpdesk Tel 01248 (38)2965

EndNote and Refworks

User Support Librarian Jenny Greene Tel 01248 (38)8826

Welsh library/archives

Contact the University Archivist Einion Thomas, Tel 01248 (38)2966, for queries relating to the archives, Senior Library Assistant Shan Robinson Tel 01248 382913, for Welsh Library queries.

Inter-library loans

Inter-library loans section Gwenda Owen Tel 01248 (38)2968
General queries can be answered at the Library issue desks.

Photocopier problems

Please ask at the library issue desk.

Computer problems

IT Helpdesk Tel 01248 (38)8111
Blackboard team Tel 01248 (38)3949 for help with Blackboard
All library issue desks sell printer credits, Pen drives/CDs and other stationery items, the desk also supplies paper for library printers. In Deiniol, ask for more printer paper at the IT helpdesk.