Information for DSA Assessors and Funding Bodies

Support Workers Scheme, Bangor University

Contact: Support Workers Scheme Co-ordinator, Disability Service, Student Services, Bangor University, Bangor, Gwynedd LL57 2DF.

Tel: 01248 382032 or email disabilityservice@bangor.ac.uk

Recruitment, employment and payroll for the following support worker roles (with the exception of individual study skills/dyslexia specialist tuition, training in assistive software and exam work) are handled by Randstad Student & Worker Support.

Contact: Randstad Student & Worker Support, 5th Floor, St James Buildings, 79 Oxford Street, Manchester, M1 6FQ.

Tel: 0845 130 4655, Fax: 0845 130 2714. http://www.randstadstaffing.co.uk/studentsupport

http://www.randstadstaffing.co.uk/workersupport

Support Worker Costs

Support Type	Hourly Cost*
Personal Assistant (Level 1)	£20.51
Practical Assistant, Library/Research Assistant, Including Transcription Support (Level 2)	£22.91
Learner Assistant (Level 3)	Up to £26.12
Mentor (Level 4)	Up to £46.97
Notetaker (Level 2/3)	Up to £24.52
Notetaker - Typist (Level 2/3)	Up to £37.35
Exam Assistance	£12.00
Individual Study Support/Dyslexia Specialist Tuition	See below.
IT Familiarisation and Tuition	Click here

*Total price per hour charged to LEA including VAT.

Individual Study Support/Dyslexia Specialist Tuition is charged at up to £55 per hour (excl VAT).

Contact: Miles Dyslexia Centre, Bangor University, College Road, Bangor, Gwynedd, LL57 2DG

Tel: 01248 383620 or email dyslex-student@bangor.ac.uk. Further information can be found here

Support Role Descriptions

Training is given in all support roles.

Personal Assistant: Providing a student with mobility and guidance assistance about the University campus. This can include carrying books or other items, or orientating the student to the campus.

Library Assistant: Providing research assistance, potentially including locating sources, reading, scanning or photocopying material, using library databases and using assistive technologies, e.g. reading machines.

Practical Assistant: Providing support for a student during practical sessions such as laboratory practicals and fieldtrips. In practical learning situations, to transmit visual/aural observations and/or carry out some or the entire task at the student’s instructions.

Notetaker: Providing the student with comprehensive, legible, handwritten notes from lectures, in seminars, tutorials, fieldtrips, etc. according to the DSA recommendations.

Notetaker/typist: Providing the student with typed notes from lectures, either due to an assessed need or as an administrative method of distributing the notes to several students.

Learner Assistant: Learner assistants provide a combination of the above support types, according to the student’s needs.

Mentor: Providing assistance to a student to improve study and organisational skills.

Exam Assistance
Providing support in the form of an exam reader, scribe, or both (often known as an Amanuensis), according to assessed need. An exam reader provides assistance by reading the exam paper. In addition, for students with visual impairments, providing information that the printed literature affords to sighted candidates. Exam scribes write or word process a student’s dictated answers to questions. A scribe is often required to read back their answers, as well as to amend diagrams, graphs and other visual aids.

Randstad Student & Worker Support

Where Bangor University is given as the preferred supplier, a single quote will be sufficient. Bangor University has a contract with Randstad Student & Worker Support as a result of a competitive procurement process. This Agreement was brought into effect on 1 September 2005. The Agreement is subject to an Annual Review and is currently extended until 31 August 2012. The Support Workers Scheme made available via Bangor University and Randstad is subject to a range of quality assurance measures, including stakeholder feedback procedures.

In addition, where NMH suppliers other than Randstad Student & Worker Support are recommended, it should be noted that there are no alternative providers of this NMH support in the locality. Bangor University is in a relatively isolated geographical location. All providers quoted operate a service that is centrally monitored and uses appropriately qualified personnel.