Coronavirus (Covid-19) Information

Novel coronavirus (2019-nCoV)

Coronavirus (Covid-19): Frequently Asked Questions - Students

Last Updated 07 July 2020 at 13:50

Bangor University is closely monitoring the outbreak of coronavirus (Covid-19) and continues to follow the advice of the UK authorities.

We are doing everything possible to keep our staff and students informed during the current situation.

We understand that staff and students may have concerns about the ongoing coronavirus outbreak. The World Health Organisation has produced a helpful introduction to the virus: WHO: Novel coronavirus (2019-nCoV)

It is important that students keep the University informed of any changes to their contact details. Students should update their details on MyBangor.


INDEX


RELEVANT MESSAGES

Each update from 8 April has been included in the FAQs.

Frequently Asked Questions - September 2020 opening (Link)

Update: Force Majeure Regulations - 08-04-20

Dear Students

The last few weeks have been a difficult and unsettling experience for everyone. We are very aware that many of you will be concerned about forthcoming assessments and how the Covid-19 outbreak will affect your studies. To help address this, the University has produced a new set of academic regulations covering the award of degrees and the progression from one academic year to the next. These are known as Force Majeure Regulations, to be used in an emergency such as the current Covid-19 pandemic.

Below is specific information on the regulation depending on which year of study you are in. Please read this article carefully.

In relation to the current emergency, these regulations have two key purposes:

  • 1. To provide a no detriment / safety net situation for students due to the impact of the pandemic on your studies.
    • This is achieved in several ways depending on your year of study, please see below.
  • 2. To ensure appropriate academic standards are maintained and degrees retain their value.
    • You still need to pass the required modules.

In addition, we have noted special circumstances due to Covid-19 for all students (irrespective of whether a Report of Special Circumstances has been made). The following is a summary of the key points by Year, so you can skip to the section relevant to you.


If you are a Year 1 student

  • The year does not count towards your degree classification.
  • You need to meet the University’s rules on progressing to Year 2 (e.g. you must pass the required number of modules).
  • We have amended the nature and timing of some assessments to allow them to be completed remotely. Remember to report Major IT issues through the Request Centre.
  • Your school’s exam board will ensure that all reported special circumstances have been accounted for and all module marks thoroughly scrutinized.
  • If you have not been able to complete modules and/or meet the rules for progression due to Covid-19, you will be given opportunity to do so as soon as possible.

  • The full Force Majeure regulations can be found here.

    Why is this important?

  • Passing the year ensures that you are meeting the academic requirements of your degree.
  • It will also mean that you are meeting any relevant professional or regulatory requirements of your degree.
  • It maintains the academic standards and the value of your degree.

  • If you are a Year 2 student

    • You need to meet the University’s rules on progressing to Year 3 (e.g. you need to pass the required number of modules).
    • We have amended the nature and timing of some assessments to allow them to be completed remotely.
    • Your school’s exam board will be ensuring that all reported special circumstances have been accounted for and all module marks thoroughly scrutinized.
    • When it comes to determining your final degree class at the end of your studies, your Year 2 marks will be used as follows:
      • An average will be calculated for Semester 1 modules (before the Covid-19 outbreak).
      • An average will be calculated using all Year 2 modules.
      • The higher of the two averages will be used to calculate your final grade for year 2, and this is the grade that will contribute to your degree class.
      • This means that you can still improve your overall average for the Year.

    Why is this important?

  • Passing the year ensures that you are meeting the academic requirements of your degree.
  • It will also mean that you are meeting any relevant professional or regulatory requirements of your degree.
  • It maintains the academic standards and the value of your degree.
  • If your Semester 2 performance was impacted due to Covid-19, it will not lower your final degree classification. However, if you performed well in Semester 2, then it can still improve your final degree classification.

  • The full Force Majeure regulations can be found here.


    If you are a Year 3 student on a 4 year degree

    • You need to meet the University’s rules on progressing to Year 4 (e.g. you need pass the required number of modules).
    • We have amended the nature and timing of some assessments to allow them to be completed remotely. Remember to report Major IT issues through the Request Centre.
    • Your school’s exam board will be ensuring that all reported special circumstances have been accounted for and all module marks thoroughly scrutinized.
    • When it comes to determining your final degree class at the end of your studies, your Year 3 marks will be used as follows:
      • An average will be calculated for Semester 1 modules (before the Covid-19 outbreak).
      • An average will be calculated using all Year 3 modules.
      • The higher of the two averages will be used to calculate your degree class.

    Why is this important?

  • Passing the year ensures that you are meeting the academic requirements of your degree.
  • It will also mean that you are meeting any relevant professional or regulatory requirements of your degree.
  • If your Semester 2 performance was impacted due to Covid-19, it will not be lower than your final degree classification. However, if you performed well in Semester 2, then it can still improve your final degree classification.

  • The full Force Majeure regulations can be found here.


    If you are a Final Year student

    • You need to meet the University’s rules for the award of degrees (e.g. you must pass the required number of modules).
    • We have amended the nature and timing of some assessments to allow them to be completed remotely.
    • Your school’s exam board will be ensuring that all reported special circumstances have been accounted for and all module marks thoroughly scrutinized.
    • When it comes to determining your final degree class, your Final Year marks will be used as follows:
      • An average will be calculated for Semester 1 modules (before the Covid-19 outbreak).
      • An average will be calculated using all Final Year modules.
      • The higher of the two averages will be used in calculating your degree class.
      • Example 1: if using your Semester 1 marks results in a 2i degree and using all Final Year modules results in a 2ii, you will be awarded a 2i degree.
      • Example 2: if using your Semester 1 marks results in a 2i degree and using all Final Year modules results in a First Class degree, you will be awarded a First Class degree.

    All students with a final overall average on a borderline (i.e. within 2% of the class above) will be automatically awarded the higher degree class. Other rules on this are being waived.

    Why is this important?

  • Meeting the University’s rules on degree award ensures that you are meeting the academic requirements of your degree.
  • It will also mean that you are meeting any relevant professional or regulatory requirements of your degree.
  • It maintains the academic standards and the value of your degree.
  • If your Semester 2 performance was impacted due to Covid-19, it will not be lower your final degree classification. However, if you performed well in Semester 2 despite the crisis, then it can still improve your final degree classification.
  • You will be able to receive confirmation of your degree and your HEAR transcript as soon as possible during the summer.

  • The full Force Majeure regulations can be found here.


    If you are a taught postgraduate student

    • You need to meet the University’s rules for the award of degrees (e.g. you must pass the required number of modules).
    • We have amended the nature and timing of some assessments to allow them to be completed remotely.
    • Schools are particularly working to facilitate completion of Dissertation projects.
    • Your school’s exam board will be ensuring that all reported special circumstances have been accounted for and all module marks thoroughly scrutinized.
    • When it comes to determining your final degree class, Marks will be used as follows:
      • Your degree classification will be calculated using all modules (taught and dissertation components).
      • Your degree classification will be using only modules from the taught component in Semester 1 prior to the Covid-19 outbreak.
      • All students with a final overall average on a borderline (i.e. within 2% of the class above) will be automatically awarded the higher degree class. Other rules on this are being waived.
      • Example 1: if using Semester 1 modules results in a Merit degree and using all modules results in a Pass degree, you will be awarded a Merit degree.
      • Example 2: if using your Semester 1 module marks results in a Merit degree and using all module marks results in Distinction degree, you will be awarded a Distinction degree.

    All students with a final overall average on a borderline (i.e. within 2% of the class above) will be automatically awarded the higher degree class. Other rules on this are being waived.

    Why is this important?

  • Meeting the University’s rules on degree award ensures that you are meeting the academic requirements of your degree.
  • It will also mean that you are meeting any relevant professional or regulatory requirements of your degree.
  • It maintains the academic standards and the value of your degree.
  • If your Semester 2 and dissertation performance was impacted due to Covid-19, it will not be lower your final degree classification. However, if you performed well in Semester 2 and your dissertation, then it can still improve your final degree classification.
  • You will be able to receive confirmation of your degree and your HEAR transcript as soon as possible following completion of your studies.

  • The full Force Majeure regulations can be found here.

    Many thanks

    Gwenan Hine, Head of Governance & Compliance


    Read the latest communication from the University - 03-04-20

    Dear Students

    We hope that you and your families are keeping well. We would like to update you on a couple of points.

    We’d like to draw particular attention to the “What about Assessments and Examinations” and “Do I need to submit a special circumstances report” sections on this page, as many of you have understandably had questions on these topics.

    Also, we have previously mentioned that we have been working on a new set of emergency assessment regulations, in consultation with the Students’ Union. These regulations will cover the current unusual circumstances, and also enable you to benefit from an assessment ‘safety net’. We are currently finalising the regulations, and we will update you on what these mean for you, in practice, by next Wednesday (8th April). Please keep an eye out for that email.

    Just a reminder that there is an official University Easter holiday, between Thursday 9th April and Tuesday 14th April. As a result, staff members may not be readily available to deal with individual requests during this period. However, we realise that, due to the current circumstances, you may need to contact a member of staff. Therefore, the main Student Admin email address (student-admin@bangor.ac.uk) will be monitored on a daily basis throughout the Easter holiday. All of the shared mailboxes will have an out of office message on then, referring students to this email address. The Helpline (01248 388400) will also be staffed next Thursday and Friday (9th & 10th April) and the following Monday and Tuesday (13th & 14th April), but with reduced hours of 10.00 – 12.00, each morning. It will resume usual operating hours on the Wednesday 15th (10.00 – 12.00 and 14.00 – 16.00). We will also be keeping up with all requests being submitted to the Request Centre.

    Please remember that you can report any academic feedback to your Course Representative, or to the Students’ Union directly, at studentvoice@undebbangor.com

    Many thanks

    Gwenan Hine, Head of Governance & Compliance


    Read the latest communication from the University - 30-3-20

    Dear Students

    As promised, I am following up on the email I sent on Saturday with more information about how we will approach assessing exams and coursework this year.

    We acknowledge that your studies have been disrupted and that teaching and staff contact has been affected due to Covid-19. We are committed to ensuring that you are not disadvantaged and are currently working on a new set of assessment regulations to cover the current unusual circumstances. As we need to be sure that these take everything into consideration, we will take another week to consult with academic colleagues and the Students’ Union to get them fully drawn up and ratified. In the meantime, however, we want to reassure your that the following underlying principles will be central to those regulations:

  • Students should be able to graduate or progress from one stage of their degree programme to the next.
  • The usual academic rules will apply if there is no doubt about a student’s academic performance. This would include where a student has received all of their marks already, or if there are sufficient marks to make a judgement on the student’s overall performance.
  • Where marks are missing, and adjustments are considered essential, there must be consistency and fairness in the application of this regulation. This is so that no student misses out.
  • We understand that students will be concerned that the situation prevents them from performing as well on an assessment as they usually would. Therefore, we have decided that where a student’s assessment performance falls below their usual standard, this will be taken into account when finalising module marks.
  • If you are having major IT issues (e.g. no internet access at all or no computer access), please continue to report these via the Request Centre (Report of Special Circumstances) selecting IT problems (major) as the reason. We can then work to find a solution. In relation to coursework, you should also report minor IT issues (e.g. slow internet connectivity [if it impacts your studies]), via extension requests if you feel it is necessary.

    To reflect the widespread impact, all students will be classified as having Covid-19-related ‘Special Circumstances’. This will be applied automatically so there will be no need to submit further Reports of Special Circumstances for these. Any non-Covid-19-related Reports of Special Circumstances , should be submitted in the normal way.

    Subject-specific information will continue to be uploaded on Blackboard. Please get in touch with module organisers if you have any specific questions.

    We hope this will reassure you that you will benefit from a ‘Safety Net’ within the regulations, while also taking comfort that your degree will carry the same value as it would under normal circumstances.

    Best wishes

    Gwenan Hine, Head of Governance & Compliance


    Read the latest communication from the University - 28-3-20

    Dear Students

    We are aware that several you have been in contact recently, and are concerned that you may not perform as well as you might have done in the forthcoming assessments, due to the university having to transfer to online teaching.

    We acknowledge that this is a very stressful time for you all, where technology and quiet areas for study are not as easily accessible as if you were here at Bangor. We would like to reassure you that we are currently drafting emergency measures around assessment, grades and the running of Exam Boards, to compensate for these unprecedented times. There is a meeting of key members of staff on Monday, following which the emergency regulations will be agreed.

    We continue to work closely with your Students’ Union and with College Directors of Teaching and Learning to make sure that your results will not be unduly affected.

    If you remain here at Bangor can we remind you that computer rooms CR1 and CR2 in the New Arts Building remain open for you to use. Please make sure that you respect the need to social distance if you do use these facilities. We have provided advice in both rooms, in relation to good hygiene and also social distancing rules.

    We will contact you further during the week to provide further reassurance.

    Best wishes


    Read the latest communication from the University - Research - 25-3-20

    Dear staff and postgraduate research students,

    We realise that these are difficult times and we want to assure you that we are doing everything possible to enable you to complete your research successfully. However, the appearance and spread of COVID-19 is an urgent and international public health challenge and we have a duty, as an institution, to consider and mitigate any risks of harm to you and the people and organisations you work with in your research.

    Below, we offer some general principles about research at Bangor University in the short to medium term. As you can imagine, there are many different types of research in Bangor University and assessing the implications for individual research projects will take some time.

    Here are some general principles:

    Bangor University is suspending its research activity.

    Given the risks of infection, restrictions on travel and access to materials, the University will suspend the data collection aspects of all ‘routine’ research activity. This involves activity that requires access to University buildings/facilities, face to face engagement, both for lab and fieldwork. This decision is consistent with a number of other Universities, and will be enforced until the end of April, when the situation will be reviewed.

    There are almost no exceptions to this suspension

    One clear exception are settings where plants and animals need to be kept alive. This moves the University to a setting similar to that which we employ over each Christmas. If pausing your research project would have important health implications (such as being in the midst of a drug trial), please discuss the issue with your line manager.

    Meetings should continue as normal where possible, but remotely.

    Using online platforms, meetings should continue where possible and appropriate. This includes lab-meetings, meeting with partner research organisations, student-supervisor meetings, Annual Research Reviews, and Viva voce examinations.

    Developing a forward plan

    Research teams should create a risk assessment of the challenges and mitigations relevant to each project, which form a research plan. The Principal Investigator of the project or Supervisor of the postgraduate study (PhD, MPhil, MRes) has the primary responsibility for devising this plan. Any plan should include whether any adjustments to your research procedures and protocols are necessary, and whether you need any permissions from (for example) research ethics committees (Bangor University's or externals), or any external funders or agencies who support your research.

    Plans should be co-ordinated by School and College Directors of Research. For research postgraduates, activity should be co-ordinated by PGR Leads, to the Dean of Postgraduate Studies. The Pro Vice Chancellor for Research can then liaise with the University Executive to highlight issues.

    We are aware that there are discipline-specific, project-specific, and building-specific issues that need to be co-ordinated to ensure continuity. We are also aware that there a need for prioritisation of our now more limited resources.

    A discussion within your research teams should be conducted (remotely) as soon as possible, and a plan put in place by the middle of April.

    Effects will be variable across the University

    Research activity across the University is hugely varied, not only across discipline but also across the normal cycle of a research project. A small number of projects can probably continue almost as normal (e.g. internet-based research, or those at the stage of analysing already collected data or write up).

    Unfortunately, many projects may well become impossible to continue as planned and may have to be suspended (e.g. research needing fieldwork, face-to-face meetings with the general public or contacts with medically vulnerable populations etc). Still other projects will continue in a modified form (e.g. with different ways and places of working, changes in the nature of fieldwork, modifications in research goals etc.). Your research project will not be unique in having to be modified in this way – and your experience is doubtless replicated across the UK and the world.

    Access to buildings and facilities will be limited, but may still be possible

    Government advice suggests that movement should be severely curtailed. If you do need to access University buildings, please discuss with your line manager about these arrangements.

    Changes may have implications for governance and ethics

    Some modifications of research protocols or the duration of data collection, may mean changes to your ethics approvals and possibly to the way that the University supports your project to ensure it can be completed safely. The University will seek to ensure that any modifications or changes to your projects can be completed as quickly as possible although we need to acknowledge that government and other advice may change in the coming weeks.

    Extensions may be possible, but we lack clarity

    Where necessary, the University will seek to provide extensions for projects. However, we are conscious of the lack of clarity on the question of funded extensions and Visa implications for both staff and students. We will provide more information when this is available from the relevant agencies. Exceptions to some Regulations may be necessary.

    We are doing everything we can to deal with the challenges of COVID-19, but please bear with us if things do not run as smoothly as we might like during this uncertain period. We appreciate your patience and assistance and are fully committed to supporting your research and the safe completion of your projects.

    Prof Oliver Turnbull, Deputy Vice Chancellor

    Prof David Thomas, Pro Vice Chancellor for Research & Impact

    Prof Andrew Hiscock, Dean of Postgraduate Studies

    Prof Nicola Callow, Dean of CHS

    Prof Paul Spencer, Dean of CoESE

    Prof Andrew Edwards, Dean of CAHB


    Read the latest communication from the University - 25-3-20

    Dear Students

    This is the first week of our on-line provision so I just wanted to set out a few things. Please read this carefully.

    On-line provision and assessment

    By now, all current modules should have been transferred on-line in Blackboard in a way that enables you to complete them over the coming weeks. There will also be initial information on how your assessment will be adapted to suit the current situation. You will know whether you will still have an examination (which will now be on-line), or whether the assessment method has changed to an essay or something else.

    We are currently looking at our regulations for assessment and examinations to ensure that these take into account the current situation. We will make sure no one is disadvantaged and that all students who complete the year successfully will be able to progress or complete their degree as normal.

    Reporting potential issues

    As this is the first week, there may be some teething problems. Please bear with us and make sure you let us know about any issues you might be experiencing. Here is some information about how best to do so:

    Issues relating to on-line content or module information:

    Please contact the Module Organiser in the first instance. Your Personal Tutor or Head of School may also be able to help. You can also raise any issues with the Students Union: studentvoice@undebbangor.com

    Computing issues in relation to coursework:

    If you are having problems accessing computing facilities due to Covid-19, please use the Request Centre to request an extension for that assignment (Covid-19 is one of the selectable reasons within the Request Centre). If you are having problems in accessing the Request Centre, please e-mail student-admin@bangor.ac.uk or call 01248 388400. The Request Centre Helpline will be open from 10-12 and 2-4 every week day (excluding 9-14 April).

    We will be keeping Computer Rooms 1 and 2 in News Arts open for those who have problems accessing IT facilities. We would ask that you use these in line with social distancing protocols and vacate the computers as soon as you have finished your work so that others can use them.

    Computing issues in relation to online exams:

    If you feel that you will have difficulty accessing a computer and/or internet connection to complete an online exam, then please use the Request Centre (via request for first sit/alternative arrangements) to report this. (If you are having problems in accessing the Request Centre, please e-mail student-admin@bangor.ac.uk or call 01248 388400) We will then be able to make alternative arrangements, depending on the nature of the exam, for example you may complete a handwritten document and post it to us. The address for all assignments is: Student Administration, Main Arts Hub, College Road, Bangor University, Bangor, Gwynedd, LL57 2AS

    Libraries:

    In line with government advice, all libraries will now be closed. If you are unable to access hard-copy material for assessments, please contact your Module Organiser for advice on on-line resources.

    Placements:

    A number of you may have placements planned over the summer up to September. Unless these can be carried out remotely (on-line or by phone), they will have to be cancelled. Where the placement is linked to a module, your school will be in touch to arrange an alternative.

    Placements due to take place from September onwards will be reviewed in June to decide whether or not they should go ahead.

    Postgraduate Taught (Masters) Projects:

    Your College will be in touch about these. Please look out for the email.

    Pastoral Support:

    You can still contact your Personal Tutor, Student Services, International Student Support and other services on-line so is you are having any issues, please make sure you do so. Everyone is still here to help.

    You can also still contact your Course Reps or the Students Union if you have any feedback or general issues you want to raise.

    We will be keeping you updated regularly so please keep an eye out for emails.

    Best wishes and stay safe,

    Professor Carol Tully, Pro-Vice-Chancellor (Education & Student Experience)


    Read the latest communication from the University - 22-3-20

    Dear Students

    In these times of continuing uncertainty we would like to remind you to follow all NHS and Public Health advice in relation to social distancing.

    In particular we would urge you to take notice of the following advice:

  • Avoid gatherings with friends and family, beyond those you share a house with. Keep in touch by using remote technology such as phone, internet, and social media
  • Avoid large and small gatherings in public spaces, noting that pubs, restaurants, leisure centres and similar venues are currently shut as infections spread easily in closed spaces where people gather together
  • Avoid contact with someone who is displaying symptoms of coronavirus (COVID-19). These symptoms include high temperature and/or new and continuous cough
  • Avoid non-essential use of public transport when possible
  • Use telephone or online services to contact your GP or other essential services

  • Whether you remain in Bangor or have chosen to go home, consider your own health, safety and wellbeing, and that of the wider community by making informed choices about socialising at the current time. Please stay at home as much as possible.

    With many thanks


    Read the latest communication from the University - Graduation - 20-3-20

    Dear Students

    The University has had to make the hard decision to postpone the Graduation Ceremonies due to be held during week commencing 13th July 2020. We appreciate this news will be disappointing but we can assure you that this decision has not been taken lightly. However, we wanted to give as much notice as possible to help students plan ahead.

    In these unprecedented times, our primary concern is the health, safety and wellbeing of our students, their guests, our staff, and the wider community.

    Given the current uncertainties, we are not in a position to say when the postponed ceremonies will take place. As soon as we do, we will update our Graduation Website and contact all students who were eligible to attend July’s ceremonies with the new arrangements. All students, their families and guests will have the opportunity to celebrate with us on a future occasion.

    It is important to stress that our decision does not impact on the University awarding degrees. Provided students meet the requirements of their course we will confer their degree. Degree certificates will be posted to the permanent home address that we have on record , as soon as possible after receiving results from Examination Boards. Higher Education Achievement Reports (HEAR) will be available in the normal way - online here, within 28 days of the Examination Boards being held. It is essential that all students check the home, and personal e-mail address, that we have on record (MyBangor -> For Students -> Your details -> Contacts) to ensure that they are correct, and update if necessary.

    Vice Chancellor’s Statement to Staff and Students - 18-3-20 (Link)

    Read the latest communication from the University - 17-3-20

    The University Executive met this morning to discuss the Covid-19 situation. Following yesterday’s government advice a further staff email will be sent shortly from HR in relation to working from home.

    However we would like to inform you that the following services will close for the time being:

    - Pontio arts programme with immediate effect (however the Pontio building – including Cegin - will remain open Monday – Friday from 9 a.m. – 5 p.m.);

    - Canolfan Brailsford, Treborth sports facilities, Normal site sports facilities and St Mary’s gym – will close at 5 p.m. on Friday 20th March;

    - A number of catering outlets will also close over the coming days, however the catering provision will continue in Teras Restaurant and Teras Café at the moment. We should remember that the University remains open and that some of our colleagues across the university, including in halls, libraries, technical and professional services may not be able to work remotely, or are essential to keeping university operations running.

    In an ever changing environment we will continue to communicate with you as and when things change, and we would like to reassure you that the University Executive is continuing to monitor government and public health advice.

    Read the latest communication from the University - 15-3-20

    Due to the fast changing situation regarding Covid-19, and in line with many other universities, the University Executive has taken the decision to suspend all face to face teaching with immediate effect, until the end of the academic year. Instead, from Monday 23rd March all teaching and other learning materials will be delivered online to enable you to continue with your studies. This applies to undergraduate and taught postgraduate students.

    The University is taking these steps for the health, safety and wellbeing of staff, students and the wider community. Whilst there is no expectation for students to leave the university, this transition week from face to face to online teaching provides an opportunity for you to return home should you wish, especially due to the ever changing travel situation. Students who return home will not be disadvantaged. This transition week also allows for staff to further prepare for online teaching.

    Postgraduate research students should contact their supervisor to discuss their studies.

    In line with national regulatory bodies, students whose course involves professional placements (e.g. those in the College of Human Sciences) should attend placements as normal. You will receive further advice from your School shortly.

    The summer examination period is likely to be affected. Wherever possible end of year assessment will be conducted through alternative means. This may include essays or open book exams, but please be assured that you will only be assessed in a way your studies have prepared you for. Further information will be available in the next two to three weeks.

    The University remains open as usual, including Halls and Libraries, and staff will be available to provide advice and pastoral care to students.

    Finally, I would like to reassure you that we are doing everything we can to support you during this difficult time.


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    UNIVERSITY Q&A

    Which advice/guidance/information is the University following?

    There are a number of sources that the University is using to inform our approach, including:

    The University has established a Working Group to monitor and respond to the ongoing outbreak. The Governance and Compliance Office is co-ordinating general advice and guidance on this outbreak.

    How will I receive the most up‐to‐date information?

    Please follow the UK Government’s website for regular updates. In addition, this page will be updated regularly and if there are any significant updates then we will send an email to your Bangor University email account.

    There have been reports of individuals being avoided or harassed

    We have a zero tolerance approach to any reports of behaviour likely to cause harassment or intimidation. Anyone with concerns should report them to the Student Equality and Diversity Officer – Helen Munro, email: h.munro@bangor.ac.uk / Tel: 01248 388021, the International Student Support Office, E-mail internationalsupport@bangor.ac.uk / Tel: 01248 38 8430, or the Students Union on 01248 38800.

    What is happening with expiring visas for those unable to return to their home country?

    The Home Office have now updated their guidance on allowing all individuals who can’t leave the UK by their visa expiry date to stay here up to 31 May 2020, in the first instance, without any penalty.

    If this applies to you then you are required to e-mail the UK Visas and Immigration Office explaining why you can’t leave. The e-mail address is: CIH@homeoffice.gov.uk but only e-mail them closer to your actual expected leave date. You must provide specific details as per their website: https://www.gov.uk/guidance/coronavirus-covid-19-advice-for-uk-visa-applicants-and-temporary-uk-residents.

    Students who are affected by this must inform the University to let them know, on the email below, that they have contacted the UK Visas and Immigration Office. If you also have any further questions or need immigration support please contact covid19@bangor.ac.uk


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    STUDY Q&A

    What is the University doing for students at the moment?

    You can see the opportunities which we provide here:

  • Recording all remaining lectures and posting the recordings online to be viewed when convenient.
  • Encouraging students to use Bangor University software to work in their small groups to continue to practice their skills.
  • Providing guidance and resources by email and on Blackboard to help ongoing personal and professional development.
  • Continuing to make all electronic resources available through the University library and Study Skills Centre.
  • Holding virtual drop in sessions with staff, and staff being available for additional student meetings online when needed.
  • Continuing to run assessments, including online examinations.
  • Modifying the Regulations of the University to provide a ‘no detriment safety net’ policy for work completed during the pandemic.

  • How will online teaching be presented?

    Each module will, as a minimum, have materials available on Blackboard and Panopto recordings. Additional activities / materials will be added as required depending on the subject area.

    What about Assessments and Examinations?

    The University acknowledges that studies have been disrupted and that teaching and staff contact has been affected due to Covid-19. We are committed to ensuring that students are not disadvantaged and have produced a new set of academic regulations covering the award of degrees and the progression from one academic year to the next. These are known as Force Majeure Regulations, to be used in an emergency such as the current Covid-19 pandemic.

    The full Force Majeure regulations can be found here.

    A brief has also been provided in the Latest Updates under Update: Force Majeure Regulations - 08-04-20


    Do I need to submit a special circumstances report?

    If you are having major IT issues (e.g. no internet access at all or no computer access), please continue to report these via the Request Centre (Report of Special Circumstances) selecting IT problems (major) as the reason. We can then work to find a solution. In relation to coursework, you should also report minor IT issues (e.g. slow internet connectivity [if it impacts your studies]), via extension requests if you feel it is necessary.

    To reflect the widespread impact, all students will be classified as having Covid-19-related ‘Special Circumstances’. This will be applied automatically so there will be no need to submit further Reports of Special Circumstances for these. Any non-Covid-19-related Reports of Special Circumstances , should be submitted in the normal way.

    What should I do if my academic performance has been impacted?

    We recognise that this will be a worrying time for many with friends and family in the affected regions. If you feel your academic performance has been impacted, for example due to illness or bereavement affecting someone close to you, you should make a note on MyBangor, as well as speaking to your Personal Tutor.

    Can I access services to support my studies?

    Student Services and the Students Union are available using the email contacts on their websites. Please see below for further details on Library contacts.

    How can I access Library Services?

    Within constraints to manage the spread of Coronavirus, the Library and Archives service is doing everything it can to support you in your continuing studies, however some changes to services are necessary:

    Loans and Recalled Books

    Please be assured that during this time, you do not need to worry about returning any books that are currently on loan or have been recalled. You will not incur any overdue charges. Please keep hold of your Library books and be alert for any further communications from the Library in due course.

    Inter-Library Loans

    The Inter-Library Loan service continues but can only supply items available that can be delivered electronically.

    Archives and Special Collections

    The Archives and Special Collections is closed until further notice. However, we will still be operating a limited enquiry service via email. You can contact us on archives@bangor.ac.uk.

    Online Resources

    Don’t forget! Our Library website offers access to our extensive range of electronic resources. We will be accelerating our efforts to purchase additional e-books and other online resources to support you.

    Contacting Us

    For library enquiries, including any queries regarding access cards, please email library@bangor.ac.uk use our Library Chat service or visit our website for up to date information.


    Subject Support Enquiries

  • School of Computer Sciences and Electronic Engineering
  • School of Natural Sciences
  • School of Ocean Sciences
  • Beth Hall: b.hall@bangor.ac.uk
  • School of History and Philosophy
  • School of Music and Media
  • School of Languages, Literatures and Linguistics
  • Jenny Greene: j.greene@bangor.ac.uk
  • School of Law
  • School of Business
  • School of Education and Human Development
  • Social Sciences
  • Mairwen Owen: mairwen.owen@bangor.ac.uk
  • School of Health Sciences
  • School of Medical Sciences
  • School of Psychology
  • School of Sport, Health and Exercise Sciences
  • Yasmin Noorani: y.noorani@bangor.ac.uk
  • Repository and Research Data Manager
  • Michelle Walker: m.walker@bangor.ac.uk

  • Will staff be available?

    We can reassure you that schools and professional service staff will be available to answer any queries you might have going forward through electronic means.

    What if I need IT Support?

    If you are having difficulty connecting to the online provision please email helpdesk@bangor.ac.uk

    Can I speak to someone if the situation has caused me financial difficulties?

    The Money Support Unit can provide advice, information and guidance on all aspects of student funding.

    What about Graduation?

    The University has had to make the hard decision to postpone the Graduation Ceremonies due to be held during week commencing 13th July 2020. We appreciate this news will be disappointing but we can assure you that this decision has not been taken lightly. However, we wanted to give as much notice as possible to help students plan ahead.

    In these unprecedented times, our primary concern is the health, safety and wellbeing of our students, their guests, our staff, and the wider community.

    Given the current uncertainties, we are not in a position to say when the postponed ceremonies will take place. As soon as we do, we will update our Graduation Website and contact all students who were eligible to attend July’s ceremonies with the new arrangements. All students, their families and guests will have the opportunity to celebrate with us on a future occasion.

    It is important to stress that our decision does not impact on the University awarding degrees. Provided students meet the requirements of their course we will confer their degree. Degree certificates will be posted to the permanent home address that we have on record , as soon as possible after receiving results from Examination Boards. Higher Education Achievement Reports (HEAR) will be available in the normal way - online here, within 28 days of the Examination Boards being held. It is essential that all students check the home, and personal e-mail address, that we have on record (MyBangor -> For Students -> Your details -> Contacts) to ensure that they are correct, and update if necessary.

    What about Professional Placements?

    Your Schools are already in discussions with the relevant regulatory bodies in relation to your professional placements. Further information on these will be forthcoming from your school.

    Can I remain on my work placement?

    Students on work placements (including internships) should follow the advice of their employer. It you have any concerns, please liaise with your personal tutor.

    What about research projects / dissertations? – Undergraduate / Masters

    Please liaise with your project / dissertation supervisors by email to discuss how best to take things forward.

    What about PhD Students?

    Please liaise with your supervisors to discuss how to work going forward.

    I have a PLSP in place - what next?

    If you have a PLSP we encourage you to contact your personal tutor if you have any concerns that you will be disadvantaged now that your teaching will be online.


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    YOUR WELL-BEING AND VOLUNTEERING

    Well-Being Support Services

    Please find below some useful resources to help you look after your mental health

  • Student Services has some links and resource sheets available through their Online Mental Health Resources page - Student Services

  • Why not try a FREE track from our Mindfulness team - Canolfan Ymwybyddiaeth Ofalgar

  • See the 10 simple things you can do to maintain your mental wellbeing and deal with anxiety about the coronavirus - NHS Coronavirus and Mental Wellbeing

  • Lots of things you can try that could help your wellbeing - MIND Coronavirus and your wellbeing

  • Lots of good reports and 'How To' guides on supporting your mental health - Mental Health Foundation

  • Mental Health Helpline For Wales. Offering a confidential listening and support service 24/7/365 - C.A.L.L. - Community Advice & Listening Line

  • Relate's advice and tips for healthy relationships during Covid-19 - Relate

  • Follow the Active Coping Calendar for daily actions you can do in April 2020 to help us look after ourselves and each other - Action for Happiness

  • If you're worried about your mental health during the coronavirus outbreak,the Smaritans have gathered some resources that might be helpful - Samaritans

  • Bereaved people may have to deal with increased trauma, and may be cut off from some of their usual support network. Cruse have provided some resources on some of the different situations and emotions bereaved people may have to deal with - Cruse

  • Local Volunteering Opportunities

    For those of you who have some free time and would like to help and volunteer in the local community please see a number of local contacts below. Opportunities could be being a Driver, Delivering Shopping or Prescriptions, Dog Walking or becoming a Telephone Befriender, amongst just a few.

  • Volunteering at Ysbyty Enfys, Bangor - The new temporary hospital, which will soon be established at Canolfan Brailsford, will require several staff and volunteers to undertake cleaning, catering, ancillary and other services. If you would wish to express an interest in helping please contact gareth.w.jones@bangor.ac.uk in the first instance, so that we can better gauge the level of support we can offer the NHS. Further details will be posted here when available.

  • Bangor Emergency Resources for Self-Isolators (BERSI) is a new student volunteer group. The students have started collecting donations to drop-off to people self-isolating, and they are also offering friendly phone calls for self-isolators - contact them here

  • Awyr Las / Blue Sky - The NHS have thanked everybody for their help so far in North Wales. There are many more ways you can help - https://awyrlas.org.uk/how-you-can-help

  • Betsi Cadwaladr University Health Board, the largest health organisation in Wales, has a range of volunteering opportunities. If you are interested in volunteering with them, please email BCUHB.PublicVolunteers@wales.nhs.uk and include your full name, telephone number, e-mail address and the nearest hospital to you along with a brief description of skills and experience - https://www.bcugetinvolved.wales/volunteers

  • Gwynedd Council is seeking individuals who are available to work (in an employed or in a voluntary capacity) to help maintain services for vulnerable people requiring care. Email gofalu@gwynedd.llyw.cymru or phone 01286 679577 / 07384 876908.

  • Isle of Anglesey County Council, Medrwn Môn and Menter Môn are working in partnership to support the island’s most vulnerable during to Coronavirus outbreak. If you would like further information please get in touch on 01248 725 700 or email enquiries@mentermon.com - https://www.mentermon.com/en/covid-19

  • Age Cymru Gwynedd a Môn relies on volunteers to help us offer vital services in the local community. Would you like to lend a hand? - https://www.ageuk.org.uk/cymru/gwyneddamon/get-involved/volunteer

  • Volunteering Wales - Find further volunteering opportunities to support with the Coronavirus pandemic here - https://volunteering-wales.net/vk/volunteers/index.htm

  • CVSC (Community & Voluntary Support Conwy) is encouraging people to register so they can match your skills, interests and experience to the COVID 19 community need as it develops - https://www.cvsc.org.uk/en/volunteering/your-community-needs-you

  • Covid Mutual Aid UK is a group of volunteers supporting local community groups organising mutual aid throughout the covid-19 outbreak in the UK. Search to see if there's a group near you - https://covidmutualaid.org

  • Bored at home?

  • The Confucius Institute at Bangor University is offering free Mandarin lessons via Zoom - Click here for further details

  • Learn a new language for free, travel the world virtually or challenge yourself with a puzzle, something for everyone to help stave off the boredom - Chatterpack - A list of free, online, boredom-busting resources

  • The Open University have hundreds of short courses for FREE - OpenLearn

  • Access FREE short courses from places like IBM, Stanford or Princeton Universities - Coursera

  • Want to enhance your IT skills, or just want to learn how to keep in touch with others online, get the basics here - Learn My Way

  • No need to worry about missing the gym, try one of these workouts - NHS, Gym-free workouts

  • Free online PE classes daily with Joe Wicks - The BodyCoach TV

  • Free ballet and opera broadcasts from the Royal Opera House - Fancy a night at the Opera?

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    HALLS Q&A

    Can I come anytime to pick up my belongings?

    Students are being contacted to arrange an appointment to collect their belongings during the period 29th June to 31st July. Please ensure you have checked your University email for further information about booking an appointment. If you have not received an email and have belongings remaining in Bangor University accommodation, please contact the Halls’ Office by email – halls@bangor.ac.uk

    Collecting your belongings is a permitted activity during the continued lockdown in Wales, as confirmed by the Welsh Government here: https://gov.wales/higher-education-and-student-support-coronavirus#section-41419

    Please do not turn up to empty your room without an appointment or without prior notification. You may not be granted access.

    Are my belongings safe?

    Yes. Even if you have been released from your Halls’ contract, our insurers have confirmed they will continue to insure the belongings in your room. Your items remained covered as per the terms of your original Halls’ agreement.

    What if I can’t travel to Bangor?

    Please contact the Halls’ Office for a list of contractors who you can contact directly to collect and store or ship your items to you. The Halls’ Office will only permit shipping and storage companies access to your room after you have reserved a booking slot, via the appointment system mentioned above.

    When will I be able to come back to Bangor to collect my belongings?

    The Welsh Government has confirmed that collecting your belongings from student accommodation is now permitted under the ongoing lockdown regulations: https://gov.wales/higher-education-and-student-support-coronavirus#section-41419.

    However, you must still follow all other relevant social distancing and similar regulations during your travel to and from Bangor. Similarly, you must book and appointment and receive a confirmation email with booking details prior to travelling to Bangor.

    If you are travelling from or through another country on the way to Bangor, you should be aware of any different travel restrictions that may apply.

    What if the lockdown/travel restrictions continue beyond the end of my contract?

    Bangor University will continue to keep belongings secure in rooms, including beyond the end of your contract end date - or until such time as guidance permits safe, lawful travel to retrieve them. Failure to collect belongings beyond a reasonable time after travel is permitted, will result in items being removed, stored and disposed of in line with your existing Halls’ accommodation agreement.

    Can I stay overnight while I pick my things up?

    If you have already been released from your accommodation contract, you cannot stay in Halls overnight when you come to collect your belongings.

    I handed my keys in – how will I get into my room?

    All returning students who have a key card or have handed in their physical key will need to attend the Halls’ reception at their relevant site. You will be issued updated key access for a limited period. Information will be provided during the appointment booking process.

    Access will only be permitted by prior arrangement with a confirmation email.

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    PRIVATELY RENTED ACCOMMODATION Q&A

    We know that many students are facing uncertainties around housing, so please see below some FAQs which you may find helpful. If you have any questions, please do get in touch with the Student Housing Office on studenthousing@bangor.ac.uk.

    I haven’t signed a contract for a house for next year yet – what should I do?

    There is already an oversupply of shared student housing in Bangor, so there is no need to rush. You can find details on this here: www.bangorstudentpad.co.uk/help

    We would usually advise against making any payments or signing any tenancy agreements until you have viewed the property and made sure that it is suitable for your needs. However, during this coronavirus period, there are different scenarios to consider. Information on viewings of empty properties can be found here: https://gov.wales/moving-home-during-coronavirus-pandemic#section-44997. Viewings of empty rooms in otherwise occupied houses of multiple occupation (HMO) cannot take place. Information on home moves into HMOs can be found here: https://gov.wales/moving-home-during-coronavirus-pandemic#section-44999.

    You could therefore either delay your search, or you could ask to see photos/video walk-throughs to help you. Please remember that once you have signed a contract it will be legally binding, so as we don't yet know what the situation will be in September, perhaps it would be better to wait a while.

    I’ve already signed a contract for next year – what happens now?

    Tenancy agreements are legally binding, so tenants are unfortunately unable to vary these without the landlord's consent. We would suggest that you first read your contract carefully, just in case there is a break clause (although this is unfortunately unlikely in student tenancies). Then contact your prospective landlord directly to discuss your concerns, and to find out whether there could be any flexibility within the contract.

    If students have unexpected and/or additional costs because of Covid-19, then they may apply for Hardship Funds, which are means tested. For details, contact the Money Support Unit: www.bangor.ac.uk/studentservices/moneyadvice

    I have moved out of my private rented student accommodation but need to collect my belongings - what can I do?

    Can I move back to my privately-rented term-time address?

    The Welsh government have provided some useful information in relation to returning to term-time accommodation here: https://gov.wales/higher-education-and-student-support-coronavirus#section-41338.

    How can I find further information?

    Government guidance for tenants in the private rented sector can be found here: https://gov.wales/guidance-tenants-private-rented-sector-coronavirus-covid-19. As this is a continually changing situation, please keep checking the government advice regularly.

    Check out the SU website for their Wrap It Up guide to moving out.

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    COVID-19 HEALTH Q&A

    What advice should I follow if I have symptoms of coronavirus?

    Please follow the Government's advice on COVID-19:
    https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection

    What can I do to protect myself from the virus?

    The primary preventative measure is to follow the Government Advice.

    More generally, to reduce the risk of spreading this or other conditions with similar symptoms, such as flu:

    • Wash your hands often with soap and water for at least 20 seconds. The soap in all University toilets is anti-bacterial and anti-viral soap.
      Hand-washing Steps Using the WHO Technique
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Avoid close contact with people who are sick.
    • Cover your cough or sneeze with a tissue, then throw the tissue in the bin.

    The following article in The Guardian also has excellent information on how to protect yourself and others.

    Is the University providing hand gels?

    Yes, hand gels will be located in every teaching and administrative building. If you wish to purchase your own hand gel please see if you can purchase one which is both anti-viral as well as anti-bacterial. However, anti-bacterial alcohol gels alone will offer a good level of protection.

    Hand Rubbing Steps Using the WHO Technique

    How do I self-isolate if I need to?

    The UK Government has provided advice on this.

    You should stay at home for 7 days if you have either:

    • a high temperature

    • a new continuous cough

    Do not go to a GP surgery, pharmacy or hospital.

    Please be aware that you should only contact 111 if:

    • you feel you cannot cope with your symptoms at home

    • your condition gets worse

    • your symptoms do not get better after 7 days

    If you are in a University Hall of Residence please call the Halls Office: Phone: 01248 382667 Email: halls@bangor.ac.uk to advise them if you decide that you need to self-isolate. Please do not ‘turn-up’ at the Halls Office or at any medical facility. If you are in private Hall of Residence please notify the Hall management as soon as you can.

    The Government has also provided further guidance on self-isolating for students living in Halls.

    Should I wear a facemask?

    It is a personal choice whether you wear one or not.

    A member of my close family/one of my friends/flat mates is currently unwell with coronavirus‐like symptoms, what should we do?

    if you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started.

    if you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill

    it is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community

    for anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period.

    if you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period

    if you cannot move vulnerable people out of your home, stay away from them as much as possible

    For people living in households with someone who shows symptoms that may be caused by coronavirus, please follow the Government advice here.

    The Government has also provided further guidance on self-isolating for students living in Halls.

    What if I have an underlying health condition which may be severely impacted by this virus?

    Please discuss with your doctor to identify precautions that may apply in relation to your health condition whilst at the University. If there is a need to alter your study pattern please discuss this with your Personal Tutor, the School’s Senior Tutor, or if they are unavailable, please contact engagement@bangor.ac.uk.

    What if I am aware of someone who has a confirmed case?

    Contact the Governance and Compliance Office (info-compliance@bangor.ac.uk) to keep the University updated, once they have sought medical advice.


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    TRAVEL Q&A

    Travelling on University business

    No overseas or UK travel is currently permitted on University business.

    What about future travel?

    It is impossible to know the long-term situation regarding coronavirus (Covid-19) at the moment.  The Executive is monitoring the situation and will inform staff and students when anything changes.

    What about students who are currently abroad for study?

    We encourage all students who are currently abroad for study to return home to the UK. For students who choose to stay abroad, or who are unable to return due to travel restrictions please make sure that you inform your tutor of your situation, so that we can provide support.

    What if I wish to return home?

    Whilst there is no expectation for any students to return home we acknowledge that a number of you will wish to do so. Those who do return home will not be disadvantaged in any way.

    For Home/EU Students please make sure that you let your personal tutor know that you are returning home.

    For international students please make sure that you email covid19@bangor.ac.uk to let our Immigration Team know that you are returning home.

    Whilst many students will already have travelled home, others will still be in term-time accommodation. Students who remain in term time accommodation should observe current Government advice on social distancing from Public Health Wales and the guidance issued by Welsh Government.

    Students who are considering travelling should be aware that travel is permitted for specific purposes only. Moving house is permitted, where there is a need to do so and the move cannot be postponed. A student may travel for the purpose of moving house from their term-time time accommodation to their usual home if they have a reason for doing so, including the ending of face-to-face teaching, or having reached the end of their lease. Students should move all their belongings to minimise the need for additional travel.


    Can I claim for travel affected by Covid-19 from UMAL?

    UMAL have stated the following are NOT covered:

  • Reimbursement of a flight cost when there was no return trip booked back
  • Reimbursement of original trips as well as the additional return trip
  • Reimbursement of train/taxi/coach fares from the UK airport to your home when that cost would have in due course been incurred in any event
  • Personal excursions or costs for weekend return home or travel not taken or used during the placement period
  • Shipping belongings home, including brown tape and boxes!
  • Reimbursement for Rent, Rent deposit or penalties.

  • Travellers DO need to pursue airlines and Travel Agents for refunds for unused flights home. Even if the outward flight has been made and this means the flight is not refundable, the relevant taxes and charges are refundable. A claim cannot be considered unless you have done this first.

    Further information can be found on UMAL's website.

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