Coaching and Mentoring for all Staff

The scheme aims to provide access to a coaching provision to help staff address specific work-related challenges and/or consider career development opportunities.

Coaching and mentoring are valuable processes to help someone to enhance their performance, improve working relationships, develop their capability or manage their career. An effective coach or mentor creates a relationship which enables the other to discuss the important issues that matter to them at work. Coaching or mentoring can be particularly effective because the conversations can be tailored to the precise challenges facing the individual today. The support of a coach or mentor complements rather than replaces the support of a line manager.

What’s the difference between a Mentor and a Coach?

  • Mentoring is undertaken by someone who has much knowledge of the mentee’s field, and is likely to be directive in terms of support and advice. Mentoring also provides more general support to build confidence and capabilities to meet current and future development needs. For this reason, mentoring is usually a longer term relationship than coaching and can last between six and eighteen months.
  • A coach is someone who may not necessarily be an expert in the coachee’s field and the discussions are likely to be non-directive. Coaching is also a short term intervention of a few sessions and aims to provide support to enhance performance and is usually based around a particular task or objective.

How do I access Coaching?

The network comprises of a small group of coaches from a variety of academic and professional services roles across the University, a diversity that brings valuable perspectives and understanding to the coaching role. The coaches work with staff in addition to their main job roles and responsibilities. Staff will not be matched with a Coach in the same department or anyone with whom they have a close working/personal relationship and the whole process is confidential.

All Bangor University Coaches have undertaken a professional qualification in ‘Coaching and Mentoring’ from the Institute of Leadership and Management. As members of the internal coaching network they receive regular supervision and take part in continuing professional development events. They agree to adhere by the European Mentoring and Coaching Council’s Code of Ethics.

Below you will find details of the University’s Policy and Guidelines that give further details of who the scheme is for and how to access the service. These documents explore:

  • How coaching might help you.
  • How Coaching and Mentoring at Bangor operates, how to access the service and what to consider before you do so.

External Coaching Opportunities

From time to time staff may prefer to access external coaching services.

Academi Wales offer a free coaching service that can be accessed by all staff within Public Services in Wales. For further details please see the AcademiWales website.

Bangor University have developed a Coaching Partnership with Gwynedd Council whereby it is possible for support and professional staff from both organisations to access a bilingual coach from the other organisation. For further details of the scheme or to register your interest in taking part please contact Mari Ellis Roberts, the scheme co-ordinator, on

Coaching Skills Workshops for Managers

Regular Coaching Skills workshops are available through Staff Development. These sessions aim to support managers to use a coaching style to encourage, motivate and develop their staff. The sessions focus on developing the knowledge and skills needed to enable managers to use coaching effectively. For further details or to register on a session please see the training schedule.

This course aims to support managers to use a coaching style to encourage, motivate and develop their staff. The course will focus on developing the knowledge and skills needed to enable you to use coaching effectively. For further details, course dates and to register on a session please see the Staff Development Training Schedule.

How does coaching and mentoring differ to training and counselling?

Whereas the emphasis in counselling tends to be on problems, coaching is more about fine-tuning aspects of your work, performance or work-life balance. Whilst personal issues may arise, rather than focusing on these as you would in counselling, the emphasis remains on your goals. For counselling staff should seek support from NOSS, the independent counselling service for staff.

What staff have said about coaching and mentoring in Bangor

A number of staff have reported a variety of benefits having engaged in coaching and mentoring in the past:

With such a complicated working environment, I found that coaching could help identify ways in which I could re-approach my work, helping to alleviate some of the pressures and problems I was experiencing

At a time in my working life when a major challenge loomed I found the coaching sessions with another member of staff useful in that it gave a different perspective and gave me the confidence to move forward and recognise the skills I had to deal with the challenge