Support and Advice
Support Within the University
The Student Counselling Service offers a variety of resources to support students during their time at university. Counselling is available for all students who are experiencing some difficulty or problem in their life and who feel that they cannot for the moment solve this difficulty on their own.
For more information and to access a series of Self-Help resources including pod casts, apps and information handouts please visit the Student Counselling Service website.
Tel: 01248 388520
iCan and Mindfulness Workshops
Student Counselling run a series of iCan workshops during term time with themes that are relevant to student life such as improving self-esteem, overcoming anxiety and managing your time. These workshops can help you learn a range of coping strategies to adopt during challenging situations.
The workshops are open to all students. Click here for the current programme.
Student Counselling also offer a weekly ‘Drop-in’ Mindfulness sessions every Wednesday during term time from 4:00-4:50pm in the Annex Meeting Room, Neuadd Rathbone.
Mental Health Advisers
Mental Health Advisers can help you if you are struggling to cope with day-to-day activities, if you are experiencing stress that is affecting your work, or if you are worried about a friend. They can provide information about mental health issues, assess mental health needs and help to avert or manage a crisis situation. Crucially, the Mental Health Advisors can help to establish academic and other support needs and work with other university departments to create support plans for students facing difficulties. Visit the Mental Health Advisers website for more information.
Tel: 01248 383620 / 382032
Support in the Community
Bodnant Medical Centre is the student GP Practice and provides services for students that are not normally available in a traditional GP Practice. They have a Practice Nurse for Student Health who is available every week day to deal with family planning, vaccinations, health checks etc. More information can be found on their website.
Bodnant Medical Centre, Menai Avenue, Bangor, LL57 2HH
Tel: 01248 364492
The MIND Infoline provides confidential mental health information and support services including information on mental distress, where to get help and the different treatments and therapies available.
Tel: 0300 123 3393 (9am-5pm Monday to Friday) All communication is confidential.
CALL (Community Advice and Listening Line)
CALL offers information and support on mental health and related matters for people in Wales.
Tel: 0800 132 737 or Text ‘help’ to 81066 all communication is confidential.
The Samaritans provides confidential support for people experiencing feelings of distress or helplessness, including those that could lead to suicide.
Tel: 116 123 (24 hours a day). All communication is confidential.
Welsh Language Tel: 0808 164 0123 (7pm to 11pm, 7 days a week)
NHS Direct Wales
NHS Direct Wales provides advice and support on all health related matters, 24 hours a day. They have a range of information and self-assessment tools on their website.
Tel: 0845 46 47
Supporting a Friend
It may be that you will be called upon to provide support for a friend with a mental health issue at some point during your time at university. In many cases, students may feel more comfortable approaching a friend with any worries and simply providing a listening ear at the right time could make a huge difference to someone.
The student mental health charity, Student Minds UK has produced a range of information for anyone supporting friends who are experiencing mental health difficulties.
Here is some advice from the guide:
- Make time to chat with friends who want to talk to you.
- Try to have a relaxed conversation in a relaxed environment.
- Try not to act shocked or surprised by what your friend is telling you.
- Encourage your friend to seek professional help – such as that from the University Mental Health Advisers, Student Counsellors or their local GP.
- It is important to remember that you too can access help and advice from the University Mental Health Advisors.
- Do small things to show your friend you care such as sending a text to show that you’re thinking about them.
The mental health charity MIND have produced several booklets explaining how you can develop your resilience in order to better face difficult situations and avoiding becoming unwell. ‘How to Cope with Student Life’ and ‘How to Improve and Maintain Your Mental Wellbeing’.
They include advice about:
- Talking to friends and family about how you feel.
- How eating a well-balanced diet can help you to feel happy and healthy.
- The effect of alcohol, smoking and drug use on your general wellbeing.
- How activities can help you to build up your confidence and stay well.
- The positive effects of physical activity on wellbeing.
Student Minds UK
Student Minds UK is the UK’s student mental health charity, empowering students and members of the university community to develop the knowledge, confidence and skills to look after their own mental health, support others and create change.
Other Useful Resources
- ‘Supporting Staff and Students who are Experiencing Mental Health Difficulties’. A report published by the Equality Challenge Unit.
- Video – ‘I had a black dog, his name was depression’ from the World Health Organisation about the importance of seeking support.
- Young Minds provides information about young people’s health and wellbeing.