Contact us
For general IT support
If you need help from IT Services then please contact the IT HelpDesk on 8111.
Agresso Support Only
If you need Agresso support then please contact the Agresso Helpdesk on 2636 or e-mail agressohelpdesk@bangor.ac.uk
Other enquiries
IT Services main contact address is:
IT Services
Adeiliad Deiniol
Deiniol Road
Bangor
Gwynedd
LL57 2UX
IT Services Contacts – by team
Director
| Name | Phone | |
|---|---|---|
| Simone Barbaresi (Director) | 2403 | s.barbaresi |
PA and Administration
| Name | Phone | |
|---|---|---|
| Maggie Williams (part-time role 50%) | 2425 | m.williams@bangor.ac.uk |
| Alison Heywood (part-time role 40%) | 2827 | a.heywood@bangor.ac.uk |
| Bethan Roberts | 2974 | bethan.roberts@bangor.ac.uk |
| Christina Wood (part-time role 50%) | 2963 | c.wood@bangor.ac.uk |
Research and Development Co-ordination
| Name | Phone | |
|---|---|---|
| Vacant post | ||
| Adrian Fewings | 2947 | a.fewings@bangor.ac.uk |
Printing and Binding Unit
| Name | Phone | |
|---|---|---|
| Heledd Owen | 8113 | h.w.owen@bangor.ac.uk |
| Kevin Banholzer | 3996 | resources@bangor.ac.uk |
| Lee Evans | 2969 | iss406@bangor.ac.uk |
| Martin Hughes | 2063 | j.m.hughes@bangor.ac.uk |
| Iwan Williams | 2063 | printing@bangor.ac.uk |
Applications
| Name | Phone | |
|---|---|---|
| Graham Worley (Head of Applications) | ||
Student and Learning Applications |
||
| Sion Morris | 2469 | s.morris@bangor.ac.uk |
| Paul Hughes | 3894 | p.p.hughes@bangor.ac.uk |
| Sion Wyn Morris | 8374 | s.w.morris@bangor.ac.uk |
| Richard Phelan | 8333 | r.a.phelan@bangor.ac.uk |
| Charlotte Pollock | 3771 | c.pollock@bangor.ac.uk |
| Christopher Simon | 2417 | c.simon@bangor.ac.uk |
| Simeon Walker | 3702 | s.walker@bangor.ac.uk |
| Matthew Owen | 3776 | matthew.owen@bangor.ac.uk |
Business Applications |
||
| Darren Sidell (Team Leader) | 8136 | d.sidell@bangor.ac.uk |
| Kevin Hughes | 2373 | j.k.hughes@bangor.ac.uk |
| Warner Lloyd | 3946 | w.j.lloyd@bangor.ac.uk |
| Mandy Bristol | 8389 | mandy.bristol@bangor.ac.uk |
| Alison Heywood (part-time role 40%) | 2827 | a.heywood@bangor.ac.uk |
| Christina Wood (part-time role 50%) | 2963 | c.wood@bangor.ac.uk |
Corporate Web |
||
| Sam Foster (Team Leader) | 3538 | s.foster@bangor.ac.uk |
| Aled Jones | 8007 | aled.jones@bangor.ac.uk |
| Susannah Neill | 2492 | s.neill@bangor.ac.uk |
| Maggie Williams (part-time role 50%) | 2425 | m.williams@bangor.ac.uk |
DBA/ Applications Services |
||
| Simon Quinn | 2411 | s.quinn@bangor.ac.uk |
| Jake Morgan | 3248 | j.morgan@bangor.ac.uk |
Infrastructure
| Name | Phone | |
|---|---|---|
| Simone Barbaresi (Deputy Director – Infrastructure) | 2403 | s.barbaresi@bangor.ac.uk |
Desk Top Service |
||
| David Robinson (Team Leader) | 2206 | d.robinson@bangor.ac.uk |
| Llewelyn Morris | 8208 | d.l.morris@bangor.ac.uk |
| Emyr Thomas | 2418 | e.l.thomas@bangor.ac.uk |
| Daniel Turner | 3714 | d.j.turner@bangor.ac.uk |
| Jason Williams | 2178 | j.p.williams@bangor.ac.uk |
| Deiniol Jones | 3713 | deiniol.jones@bangor.ac.uk |
Servers, Storage and Networking |
||
| Ian Brown | 2455 | i.k.brown@bangor.ac.uk |
| Carwyn Edwards | 2407 | carwyn.edwards@bangor.ac.uk |
| Matthew Edwardson-Williams | 2414 | matthew.williams@bangor.ac.uk |
| James Gibney | 8186 | iss40b@bangor.ac.uk |
| Jonathan Gould | 2405 | j.gould@bangor.ac.uk |
| Diane Moreland | 2424 | d.moreland@bangor.ac.uk |
| Mike Roe | 2426 | p.m.roe@bangor.ac.uk |
| David Round | 2416 | d.p.round@bangor.ac.uk |
| Martin Sapsed | 2409 | m.sapsed@bangor.ac.uk |
Client Services
| Name | Phone | |
|---|---|---|
| Paul Wood (Deputy Director – Client Services) | 2412 | r.p.wood@bangor.ac.uk |
IT Support |
||
| Samantha Butler (Team Leader) | 8192 | s.butler@bangor.ac.uk |
| Rhian Gardiner | 8111 | rhian.ellis@bangor.ac.uk |
| Gaynor Kennedy | 2419 | g.l.kennedy@bangor.ac.uk |
| Ian Price | 8111 | i.price@bangor.ac.uk |
| Rob Lewis | 8111 | rob.lewis@bangor.ac.uk |
Audio Visual Support |
||
| Eifion Owen | 3049 | e.w.owen@bangor.ac.uk |
| Emlyn Parry | 8158 | e.w.parry@bangor.ac.uk |
| Iolo Price | Iolo.price@bangor.ac.uk | |
| David Wager | d.a.wager@bangor.ac.uk | |
Learning Technology |
||
| Sian Edwardson | 2774 | s.edwardson@bangor.ac.uk |
| Bethan Jones | 2785 | b.w.jones@bangor.ac.uk |
| Michael West | 2801 | mikey.west@bangor.ac.uk |