Contact us
For general IT support
If you need help from IT Services then please contact the IT HelpDesk on 8111.
Agresso Support Only
If you need Agresso support then please contact the Agresso Helpdesk on 2636 or e-mail agressohelpdesk@bangor.ac.uk
Other enquiries
IT Services main contact address is:
IT Services
Adeiliad Deiniol
Deiniol Road
Bangor
Gwynedd
LL57 2UX
IT Services Contacts – by team
Director
| Name | Phone | |
|---|---|---|
| Julie Snelson (Director) | 2421 | j.snelson@bangor.ac.uk |
PA and Administration
| Name | Phone | |
|---|---|---|
| Maggie Williams | 2425 | m.williams@bangor.ac.uk |
| Alison Heywood | 2827 | a.heywood@bangor.ac.uk |
| Bethan Roberts | 2974 | bethan.roberts@bangor.ac.uk |
| Christina Wood | 2963 | c.wood@bangor.ac.uk |
Research and Development Co-ordination
| Name | Phone | |
|---|---|---|
| Graham Worley | 2694 | g.worley@bangor.ac.uk |
| Adrian Fewings | 2947 | a.fewings@bangor.ac.uk |
Printing and Binding Unit
| Name | Phone | |
|---|---|---|
| Heledd Owen | 8113 | h.w.owen@bangor.ac.uk |
| Kevin Banholzer | 3996 | resources@bangor.ac.uk |
| Lee Evans | 2969 | iss406@bangor.ac.uk |
| Martin Hughes | 2063 | j.m.hughes@bangor.ac.uk |
| Iwan Williams | 2063 | printing@bangor.ac.uk |
Applications
| Name | Phone | |
|---|---|---|
Student and Learning Applications |
||
| Sion Morris | 2469 | s.morris@bangor.ac.uk |
| Paul Hughes | 3894 | p.p.hughes@bangor.ac.uk |
| Sion Wyn Morris | 8374 | s.w.morris@bangor.ac.uk |
| Richard Phelan | 8333 | r.a.phelan@bangor.ac.uk |
| Charlotte Pollock | 3771 | c.pollock@bangor.ac.uk |
| Christopher Simon | 2417 | c.simon@bangor.ac.uk |
| Simeon Walker | 3702 | s.walker@bangor.ac.uk |
| Matthew Owen | 3776 | matthew.owen@bangor.ac.uk |
Business Applications |
||
| Darren Sidell (Team Leader) | 8136 | d.sidell@bangor.ac.uk |
| Kevin Hughes | 2373 | j.k.hughes@bangor.ac.uk |
| Warner Lloyd | 3946 | w.j.lloyd@bangor.ac.uk |
| Mandy Bristol | 8389 | mandy.bristol@bangor.ac.uk |
Corporate Web |
||
| Sam Foster (Team Leader) | 3538 | s.foster@bangor.ac.uk |
| Aled Jones | 8007 | aled.jones@bangor.ac.uk |
| Susannah Neill | 2492 | s.neill@bangor.ac.uk |
DBA/ Applications Services |
||
| Simon Quinn | 2411 | s.quinn@bangor.ac.uk |
| Jake Morgan | 3248 | j.morgan@bangor.ac.uk |
Infrastructure
| Name | Phone | |
|---|---|---|
| Simone Barbaresi (Deputy Director – Infrastructure) | 2403 | s.barbaresi@bangor.ac.uk |
Desk Top Service |
||
| David Robinson (Team Leader) | 2206 | d.robinson@bangor.ac.uk |
| Llewelyn Morris | 8208 | d.l.morris@bangor.ac.uk |
| Emyr Thomas | 2418 | e.l.thomas@bangor.ac.uk |
| Daniel Turner | 3714 | d.j.turner@bangor.ac.uk |
| Jason Williams | 2178 | j.p.williams@bangor.ac.uk |
| Deiniol Jones | 3713 | deiniol.jones@bangor.ac.uk |
Infrastructure Services |
||
| Martin Sapsed | 2409 | m.sapsed@bangor.ac.uk |
Servers, Storage and Networking |
||
| Ian Brown | 2455 | i.k.brown@bangor.ac.uk |
| Carwyn Edwards | 2407 | carwyn.edwards@bangor.ac.uk |
| Jonathan Gould | 2405 | j.gould@bangor.ac.uk |
| Diane Moreland | 2424 | d.moreland@bangor.ac.uk |
| Mike Roe | 2426 | p.m.roe@bangor.ac.uk |
| David Round | 2416 | d.p.round@bangor.ac.uk |
| Matthew Edwardson-Williams | 2414 | matthew.williams@bangor.ac.uk |
| James Gibney | 8186 | iss40b@bangor.ac.uk |
Client Services
| Name | Phone | |
|---|---|---|
| Paul Wood (Deputy Director – Client Services) | 2412 | r.p.wood@bangor.ac.uk |
IT Support |
||
| Samantha Butler (Team Leader) | 8192 | s.butler@bangor.ac.uk |
| Rhian Gardiner | 8111 | rhian.ellis@bangor.ac.uk |
| Gaynor Kennedy | 2419 | g.l.kennedy@bangor.ac.uk |
| Ian Price | 8111 | i.price@bangor.ac.uk |
| Rob Lewis | 8111 | rob.lewis@bangor.ac.uk |
Audio Visual Support |
||
| Owain Searell (Team Supervisor) | 2066 | o.g.searell@bangor.ac.uk |
| Eifion Owen | 3049 | e.w.owen@bangor.ac.uk |
| Emlyn Parry | 8158 | e.w.parry@bangor.ac.uk |
| Iolo Price | Iolo.price@bangor.ac.uk | |
| David Wager | d.a.wager@bangor.ac.uk | |
Learning Technology |
||
| Sian Edwardson | 2774 | s.edwardson@bangor.ac.uk |
| Bethan Jones | 2785 | b.w.jones@bangor.ac.uk |
| Alan Thomas | 3187 | alan.thomas@bangor.ac.uk |
| Michael West | 2801 | mikey.west@bangor.ac.uk |