Keep IT Safe
Look after your passwords - never share them
Help us to keep your user account, files and stored data safe and secure by following the best practice advice below:
Choose a 'strong' password - your password must adhere to these rules:
- Be exactly 9 or more characters
- Contain all of the following
- Lowercase letters (a to z )
- Uppercase letters (A to Z)
- Numeric characters (0 to 9)
- Must not contain your username or any of your names/surname.
Good Password: Ratt1e45
Bad Password: Pete1985
Passwords should be changed regularly and it is essential that staff and students choose a suitably secure password.
Passwords are best changed on campus based Windows PCs – press ctrl-alt-del and choose the “change a password” option. Mac and off campus users can continue to do so from the IT Services web pages.
Please read our password guidance page for further information.
Phishing Scams - How to spot Spam and Fake Emails
Phishing scams are attempts by scammers to trick you into giving out personal information such as your bank account numbers, passwords and credit card numbers.
Fake emails pretend to be from the University or other organisation and such emails may indicate a financial reward is available – e.g., “grant success”, “tax rebate”. Users are asked not to respond to these emails asking for the disclosure of personal information – name, address, password etc. Neither banks nor on-line stores nor IT Services will ever ask you to do this. Remember that University official emails are always bilingual usually in two columns. Be vigilant following any links in e-mails - it's better to type the address in yourself, especially for banks. If you're tempted to click on a link, position the mouse over the link first and check that the address it will take you to looks right - often it's different to the address quoted in the e-mail. Bear in mind too that it's as easy to forge the From: address in an e-mail as it is to write a fake sender address on the back of an envelope! Malware and viruses are often spread in email attachments that “appear” to come from a friend!
Keep your computer up-to-date
Keep your computer up-to-date with the latest Windows and Apple updates etc.
It is really important to check and install the latest updates to your computer on a regular basis especially high-priority critical security updates - these will help keep your computer free from viruses.
Use a screen lock
Whenever you leave your desktop or laptop, get used to locking your screen to protect your files and data
Press the Win+L key combination on the computer keyboard (Win is the Windows key and features the Windows logo)
Control + Shift + Eject
(If you have a newer Mac that doesn't have an optical drive, the command is Control + Shift + Power)