Office 365
Email & Calendar

• The University’s Email and Calendar system
• OneDrive
• Teams
• Staff Mail Distribution Lists

Printing / Copying and Scanning

• Networked printers
• Wireless & Mobile Printing
• Buy Printer Credits
• Thesis Printing & Binding

Working from Home or Off Campus

• Access University Services off campus

Software

• Free Microsoft Office download
• SPSS download
• Licensed software available to staff

Wi-Fi

• Secure wireless access using Eduroam
• Visitor wi-fi access

File Storage and Backup

• OneDrive (Office 365)

MyBangor

• Staff and Student Portal / Intranet
• Access to Online Services

IT Equipment

• Buying Computers, Tablets & Accessories
• Support & Maintenance
• Laptop Loan Service
• IT Equipment Disposal

Teaching and Learning Spaces

• Location of Computer Rooms and Learning Spaces
• Available Software
• How to book a room
• Teaching Rooms Database

IT Security

• Change your University IT Account Password
• Encrypting University Staff Laptops and Devices
• Anti-Virus software
• Keep IT Safe Online

Telephones

• Office Phones
• Mobile Phones for Staff

Learning Technology

• Lecture Captures
• E-marking, assessment and feedback
• Blackboard VLE
• Turnitin

Video Conferencing and Meetings Online

• Skype for Business
• Book a Video Conferencing Room

University Business Systems for Staff

• U4BW (formerly Agresso)
• TalentLink
• BI

Technical IT Services / Project Requests

• Website development requests
• Servers and Networks

Research Support & Data Management

• Data Storage
• High Performance Computing (HPC)
• Website Development

IT Skills Training for Staff

• Microsoft Office Skills Training

Getting IT Help and Support

• How to get in touch
• IT Support Centre Opening Times