ITS undertakes a considerable number of projects to benefit students, staff and the University. These can be:

• requested by students, Colleges, staff, and Departments directly to ITS as part of regular consultation and strategic planning
• University wide projects which involve an IT element (e.g. upgrading Teaching Facilities across the University, many administrative systems improvement projects)
• instigated by ITS; for example projects which keep our IT infrastructure robust and resilient, projects which regular upgrade key systems across the University such as Blackboard and the University administrative systems

Whatever the route, we aim to incorporate requests in our plan, and deliver improvements to services.