Coronavirus (Covid-19) Information

Inter-library Loans

Items not held by the library may be requested using the inter-library loans service. Inter-library Loans may take 2 - 3 weeks to arrive, but copies of journal articles may arrive within 1 - 4 days.  Due to legal restrictions it is sometimes not possible to obtain an item.

Further information on how to apply for an Inter-library Loan can be found on our FAQs webpage:

How do I request Inter-library Loans?

Who can use the Inter-library Loan service?

The following library users have access to the service if they have a valid library account:

  • Undergraduate Students
  • Taught Postgraduates and Research Postgraduates
  • Staff including Associate Bangor University Staff

The following library users are not permitted to use this service:

  • All External Users including Associate Students
  • Walk-in visitors and members of the general public


The library offers each user a limited number of free Inter-library loan credits. If you use up your quota of free credits, a subsequent charge of £11.45 for articles/chapters and £16.75 for books will be made for any additional requests.

The quota is:

Undergraduates 5 requests
Taught Postgraduates 10 requests
Research Postgraduates 20 requests

30 requests

The Inter-library Loan service is financially subsidised by the Library and we kindly ask that you do not request materials if it is not essential to your research or study. 

For students completing a systematic review, please contact the Inter-library Loan Team before submitting any requests:

Electronic Articles Delivered from the British Library

Electronic articles supplied by the British Library are delivered using ‘DRM Lite Article Delivery’.  

When you receive your first article from British Library you will need to register for On Demand (a link to register can be found in the British Library email) and this password will be used to open all your future documents.  Tip: please avoid creating a username containing the @ symbol, as this can cause document to fail to open. 

You will need Adobe Reader version 10 or above.  We recommend you use Firefox, Safari or IE, but if you prefer to use Chrome, there is an additional step.  The browsers .pdf viewer is not compatible with secure delivery, so you will return a blank page when downloading your article.  At the bottom of the screen, you will see the .pdf icon and the file name, click the down arrow and choose ‘Always open in Adobe Reader’. 

For further information and guidance, please consult our DRM Lite FAQ page or contact us at: or on 01248 383048. 

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