Interlibrary Loans - Document delivery service

Items not held by the library may be requested using the inter-library loans service. Most inter-library loans will take a minimum of 2-3 weeks to arrive, but photocopies of journal articles may arrive within 1-4 days.

Who can use the service?

The inter-library loan service is financially subsidised by the Library and Archives Service. We ask that you do not request materials if they are not essential to your research or study.

Undergraduate students should not normally need to make requests unless they are doing a research module or dissertation research.

The following people may use the document delivery service if they have a valid library card:

  • Registered students of Bangor University
  • Employees of Bangor University

The following categories of people are not normally permitted to use this service:

  • External borrowers
  • Associate students
  • Walk-in visitors and members of the general public

This online service is only available to Staff & Students of Bangor University
The library offers each user a limited number of free Inter-library loan credits. If you use up your quota of free Inter-library loan credits a subsequent charge will be made for any additional requests.
Please be aware that it can take up to 2-3 weeks for the library to receive a requested item. Due to legal restrictions it is sometimes not possible to obtain an item.

Quota for 2017/18

Undergraduates 5 requests
Taught Post Graduates 10 requests
Research Post Graduates 20 requests

30 requests

For Students completing a systematic review, please contact the Inter-library loans service before submitting any requests:

Further information about Interlibrary Loans. (FAQ)

Email queries to:

Electronic articles delivered from the British Library.

Articles supplied by the British Library are delivered using DRM Lite article delivery which offers some advantages to the previous system:

  • There is no need to install plugins to access documents

  • Documents are locked to a person (rather than a computer), so you can open documents on any machine with internet access including mobile devices.

When you receive your first article from British Library you will need to register for On Demand (a link to register can be found in the email) and this password will be used to open all your future documents. Please avoid creating a username containing the @ symbol, as this could cause the document to fail to open.

You will need Adobe Reader version 10 or above. We recommend you use Firefox, Safari or IE, but if you prefer to use Chrome, there is an additional step. The browsers pdf viewer is not compatible with secure delivery, so you will return a blank page when downloading your article. At the bottom of the screen, you will see the pdf icon and the file name, click the down arrow and choose ‘Always open in Adobe Reader’.