Emma Chappell

emma chappell
Emma Chappell
Facilities, HR and Compliance Officer
The Management Centre


Emma came to The Management Centre from the Quay Hotel in Deganwy where her position as Head Receptionist saw her overseeing a busy hotel reception. Her previous experience has been varied, with a background including working in 5 star hotels in London, driving a pink taxi, working in Starbucks, studying Interior Design and working as a Flight Supervisor for an international airline for 5 years, there's nothing she won't try!!

Emma is a mum to two lively boys and juggles that with her continued love of learning, recently completing a CIPD Level 5 qualification in Applied Human Resource Management, a Welsh in the Workplace Level 6 course and a Welsh Language Skills Certificate, she is now improving her computer skills with an IT course!

Emma won the prestigious Learner of the Year title at the 2017 National Eisteddfod in Anglesey and has been busy promoting the Welsh language as part of her role. Emma hopes to continue her love of Welsh and learning by doing a course to become a Welsh tutor so that she can continue to inspire others to learn the language.


  • CIPD Level 5 - Applied Human Resources
  • ILM Level 5 Leadership & Management
  • NVQ Level 3 Hospitality Supervision
  • Welsh Language - A Level
  • Welsh Language Skills Certificate
  • Welsh in the Workplace Level 6