Coronavirus (Covid-19) Information

Information for Staff

Student Services provides information, advice and consultancy services for all staff who provide pastoral support to students; including Senior and Personal Tutors; School Administrators; Halls staff and Wardens, as well as Security and Domestics staff who are often the first point of contact for students in an emergency.

Contact our Services and staff directly or check on our Service Website for more details of the Services we provide.

We also have guidance documents on a wide range of issues that you may come across

There are also a number of Protocols and Procedures to help us deal with specific issues

In addition to the above, we have information specifically for Personal and Senior Tutors


This e-learning package is provided by the Charlie Waller Memorial Trust and is designed to give non-specialist staff the skills, knowledge and confidence to offer a first line of support to students who may have mental health issues. It is particularly recommended for University staff with pastoral responsibilities.

And Publications include


Support meetings

Support meetings for Senior and Personal Tutors are available on request. 

Please contact:
Head of Counselling, 2nd Floor, Neuadd Rathbone, College Road
Tel:  01248 388520

Staff development

Student Services Staff regularly provide staff development sessions on topics such as:  listening skills;  skills development for personal tutors;  dealing with difficult situations;  disability awareness training and reasonable adjustments within the teaching & learning environment.

Staff development can be tailor-made for Schools and delivered at a time and place of your convenience.  Please contact us on 01248 382024 or for further information.