Frequently Asked Questions - COVID-19 (Coronavirus) information for students

General questions about the University

To make sure students can access support wherever they are, all of Student Services will be available online to support students. In addition, students on campus will be able to book face-to-face appointments with Disability Advisers, Mental Health Advisers, Counsellors and a range of other Student Support staff. 

Study spaces will remain open for students who do not have access to suitable study spaces in their accommodation. More information can be found on MyBangor.

We are providing a Blended Learning experience. This is what you can expect:

  • On-campus live sessions such as seminars, practicals and tutorials will be delivered in small groups so that you are able to socially distance. The size of the groups will depend on the social distancing measures in place at the time.
  • In subject areas where it is appropriate, staff are also working on delivering practicals online, including the use of cutting-edge laboratory-based software.
  • You will receive “normal” lecture sessions online. These may be recorded or may be live. In addition staff are working on new innovative and exciting ways of delivery, such as short recorded sessions which would include interactive activities to develop learning communities with fellow students and high quality learning experiences.
  • Your own self-directed learning will also be part of your programme as is usually the case. (e.g., reading, preparing for assignments, watching other video resources, working with your fellow students on learning activities).

The amount of your programme that will be on-campus live or online depends upon a number of things.

Firstly, how much of your specific course is made up of large lectures, seminars, practicals and field work. Secondly on the rules and guidelines related to Covid-19 which we have to comply with as we go through the academic year. We are trying to ensure that we have the flexibility to increase the amount of on-campus live teaching as and when we can.

The University is working closely with Public Health Wales and the local health board to monitor reported positive tests for Covid 19 amongst students and staff. We have robust plans in place to respond to any concerning rise in cases. Covid 19 is present in all communities and this is why we ask all students and staff to comply with the rules and to play your part in helping to minimise the spread.

In accordance with Welsh Government policy all staff, students and visitors must
wear face coverings within university buildings.

Reasons for not wearing a face covering are set out in the Welsh Government
guidance and would include:

  • Those who cannot put on, wear or remove a face covering because of a physical or mental illness / disability-related reasons
  • Those who will be caused severe distress by putting on, wearing or removing a face covering
  • Providing assistance to someone who relies on lip reading to communicate
  • To avoid harm or injury, or the risk of harm or injury, to yourself or others to avoidinjury, or to escape a risk of harm
  • To eat or drink
  • To take medication

There is no requirement for people to provide proof that they are exempt from
wearing a face covering but they may wish to download an e-card from which
can be used from their phone.

During lectures and seminars, students are required to wear face coverings whilst
lecturers and instructors may not need to as other mitigation measures are in place,
such as presenting from over 2m distancing or from behind Perspex shield. Staff
within single-occupancy offices and similar spaces are not required to wear a face
covering. Students within their own residential household are not expected to wear
face coverings. Also, the wearing of face coverings may not be required for some
scientific activities where these would pose a greater risk, requirements will be
specified within laboratory procedures.

All students and members of staff are strongly encouraged to be considerate towards
others who may have health conditions and to wear face coverings within University

If you need to self-isolate you will be able to use the online resources to continue your course until you are able to participate in face to face activities again.

Existing students will already be familiar with the Check-in App which the University normally uses to monitor attendance at lectures for the purposes of improving engagement and fulfilling legal obligations. We’ve made some improvements to this App so that we can quickly identify your close contacts if you or a fellow student that you have had close contact with have a Covid-19 positive result.

In order to support the contact tracing processes we will be collecting data through the App, and where asked to do so we will be  sharing data with the Welsh Government’s Test, Trace and Protect system based on the attendance check-ins you give us when you are present at our events and other information requested by the tracing team at the time.

Please note that not only will we be using this in lectures but for the period of the pandemic we’ll also be using it at other times in both academic and non-academic settings. Be ready to enter the PIN code into the above URL whenever you’re asked to do so – it’ll keep you and your fellow students safe.

Based on the data you supply we’ll be able to quickly see who you’ve been in contact with at our lectures and organised events. When asked to do so by Public Health Wales under the Track, Trace and Protect system we will share this data, along with your name, address and contact details.

No we are sorry, this is not an option. We are aiming to make all of the core content available on line to be used where students are unable to be on campus due to Covid 19.

This is to protect students from missing elements of their programme if they are unable to attend campus for a short period or if parts of the programme, such as large lectures, can’t be delivered on site because of social distancing.

The key strengths of Bangor University are around our community and the broad range of activity and support that we offer.

We will therefore expect you to make yourself available to participate in as much of the on campus support, delivery and activities as possible.

A means tested Digital Hardship Fund is available for new and returning students. This fund can provide means tested support for unexpected costs that students are unable to cover. Contact for information.

Personal Protective Equipment (PPE) and face coverings are two different items. The University will provide PPE for those activities which require their use, such as close interactions and laboratory work. The need for PPE will be specified in individual risk assessments or protocols. In line with Welsh Government recommendations, the use of (washable) three-ply face coverings is recommended.

We are delighted to announce that we are implementing a phased re-opening of our buildings and services.

Please see our Library FAQs page for further information and advice. If your question isn’t listed here, please contact us via Library Chat or email us at

Please note – All services and working arrangements need to be delivered in compliance with Government and University guidance. As such, services and building availability may change at short notice.

You must wear a face covering at all times when in the library building (unless exempt).

All our libraries continue to offer a Click and Collect service to access borrowable print books.


Living in University Accommodation

Yes, it is. 

If the campus has to lock down and you are unable to use your accommodation, you won’t be charged.

You are allocated a room within a flat, your other flat mates will become your ‘household’ so you won’t need to socially distance from your flat mates. You will have your own en-suite facilities but will share kitchen facilities with your other flat mates.

You will be free to travel, provided such travel is in-line with Government advice. The University won’t impose any restrictions.

Halls Campus Life are planning an online programme of social activities. You will of course be able to organise your own social activities face to face with the other students in your flat as they will be part of your ‘household’.

You will self-isolate in your room. You should let the Halls staff know straight away by emailing and then we will support you to ensure that you get all the help you need including supplies of food. This support will also be offered for Bangor students in Snowdon Hall, Wrexham

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