Accessibility statement for Bangor University

We want as many people as possible to be able to use our websites and are committed to ensuring digital accessibility for everyone.

In our current website you should be able to: 

  • Navigate by Keyboard
  • Navigate by Heading
  • Skip to content
  • Magnify and reflow the content to over 200%
  • Change the contrast using browser plug-ins
  • Use text to speech plug-ins and inbuilt tools in browsers like Edge
  • Current staff and students can use the Sensus access tool to convert documents to accessible formats. 

AbilityNet has advice on making your device easier to use if you have a disability. AbilityNet is a UK charity that exists to change the lives of disabled people by helping them to use digital technology at work, at home or in education.

Technical information about our website 

Bangor University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We work to achieve and maintain the AA standards of the Web Content Accessibility Guidelines (WCAG) 2.1. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

We know some parts of this website aren't fully accessible:

  • A number of our webpages currently use image carousels that cannot be paused. We are working towards removing this barrier by March 1st 2020
  • Using browser plugins users can modify the line height of text on some, but not all, of our pages
  • The navigation structure of some Blackboard modules may be complex and diverse, this can cause difficulty with navigation
  • Older PDF documents aren’t fully accessible to screen reader software
  • Descriptive text in some hypertext links may not be informative
  • Images in our content may not have alternative text descriptions
  • Many of our promotional and Teaching related videos do not have captions
  • Live video streams don’t have captions
  • Some of our online forms are difficult to navigate using just a keyboard

If we have failed to identify a barrier, please contact us. 

Contacting us and what happens next

Please contact us if you have any problems. Please also tell us what you like and find useful.
If you need information in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email
  • Telephone 01248 38 8111
  • Visit in Person (09:00–17:00) – IT Helpdesk, Adeilad Deiniol, Deiniol Road, Bangor, LL57 2UX

The World Wide Web Consortium (W3C) has useful tips on contacting organisations about inaccessible websites.

Complaints process

If you have reported a problem with our website or asked for an alternative format, but you are not happy with our response, you can use our University complaints process to register your difficulty; this helps us improve our systems. Should you wish to make a complaint you should write to the University’s Governance & Compliance Office in the first instance ( explaining the grounds for your complaint.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

What we’re doing to improve accessibility

Bangor University has commissioned a new main web site to be launched in March 2020. This will be compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

The University is committed to making tools available to assist in digital accessibility. We provide training for staff in the use of Microsoft Office 365 tools that can check documents for accessibility standards. Office 365 software also has inbuilt features to assist in accessibility including screen readers. The Microsoft Accessibility webpage provides links to further information about the Office 365 accessibility tools.

We subscribe to the Sensus access tool for staff and students to convert documents that might not currently be accessible into accessible formats.

The University’s Microsoft licence also allows our users access to MS-Stream. This online service will provide automated captioning of videos loaded into it.

The University is currently developing a Digital Technology Strategy within which “all the aims are committed to providing a service that is accessible to the widest possible audience, regardless of technology or ability”.

How we tested this website

We have undertaken our own testing. We have commissioned an independent accessibility snapshot.

Last update

This statement was last updated on September 19th 2019. We update this statement annually and will next review it in March 2020 to coincide with the launch of our new website.