Coronavirus (Covid-19) Information

Student Complaints Procedure

Procedure 01 - Open

Latest version: 2019 Version 1.2: Effective from 1 April 2020

Applies to all students.

Main Changes in this version

To increase the availability of staff who may oversee the formal complaints procedure, the Deputy Vice-Chancellor (DVC) has been included in this procedure.

Previous Versions

2019 Version 1.1: general update.

Equality Impact Assessment – Open