My research is on the social organisation of health care in the context of contemporary policy reform. Through organisational ethnography I enhance understanding of cultural processes and contexts, to develop theory and inform practice. I work with policy makers, clinicians, and patients, and am currently working with the artist Eleanor Overs to develop and conduct more creative, inclusive, and expansive health care research. My aim is to support the development of health care professionals and services in North Wales, and contribute to international learning to address future health and care challenges.

I studied anthropology at the University of Queensland, followed by a masters in health services/systems research, a joint programme between the London School of Hygiene and Tropical Medicine and the London School of Economics and Political Science. My masters dissertation, on changes in medical professionalism, was published in Sociology of Health and Illness.

My doctoral research, at the London School of Hygiene and Tropical Medicine, explored the intersection of publics, knowledge, and place in the politics of health care, looking at the case of hospital closures in England. During this time I convened, with Oliver Bonnington, the London Medical Sociology Study Group. Following my PhD I was invited to join a workshop on 'Decentering health policy: Narratives, resistance, and practices' at the Centre for British Studies, University of California, Berkeley. My paper on sedimented governance in the English NHS was published as a chapter in Decentring Health Policy: Learning from British Experiences in Healthcare Governance (Routledge) edited by Mark Bevir and Justin Waring.

My postdoctoral research, at University College London, was on the governance of quality and safety in hospitals. I joined the School of Health Sciences in 2018. 

I am a Fellow of the Royal Anthropological Institute, a Fellow of the Higher Education Academy, and an executive member of the Society for Studies in Organising Healthcare. Since 2016 I have been a member of the Scientific Committee for the international conference on Organisational Behaviour in Health Care. 

Welsh Crucible future research leaders 2021

Blogs

How do medical directors improve care? Through ‘translation work’, ‘diplomatic work’, and ‘repair work'

Anthropology, healthcare, and healthcare improvement

Why social science can help us better understand organisational change in healthcare

Governments want healthcare staff to change patients' behaviour - but that's unlikely to work

lorelei.jones@bangor.ac.uk

I am interested in social science approaches to healthcare policy and governance, organisation, professional communities, and care practices. I am currently studying the role of clinical leaders in healthcare governance.

2022

• PublishedA Board Level Intervention to Develop Organisation-Wide Quality Improvement Strategies: Cost-Consequences Analysis in 15 Healthcare Organisations
  Capelas Barbosa, E., Jones, L., Pomeroy, L., Robert, G., Burnett, S., Anderson, J. E., Morris, S. & Fulop, N., Feb 2022, In: International Journal of Health Policy and Management. 11, 2, p. 173-182 10 p.
  Research output: Contribution to journal › Article › peer-review
• PublishedRole of medical leaders in integrated care systems: what can be learnt from previous research
  Jones, L., Armit, K., Haynes, A. & Lees, P., 12 Sep 2022, In: BMJ Leader.
  Research output: Contribution to journal › Article › peer-review

2021

• PublishedBoundary organising in healthcare: theoretical perspectives, empirical insights and future prospects
  Kislov, R., Harvey, G. & Jones, L., 27 Apr 2021, In: Journal of Health Organization and Management. 35, 2, p. 133-140
  Research output: Contribution to journal › Article › peer-review
• PublishedSepsis knowledge, skills and attitudes among ward-based nurses
  Edwards, E. & Jones, L., 12 Aug 2021, In: British Journal of Nursing. 30, 15, p. 920-927 8 p.
  Research output: Contribution to journal › Article › peer-review
• PublishedThe Impossible Clinic. A critical sociology of Evidence‐Based Medicine.
  Jones, L., May 2021, In: Sociology of Health and Illness. 43, 4, p. 1073-1074
  Research output: Contribution to journal › Book/Film/Article review › peer-review
• PublishedThe role of professional elites in healthcare governance: Exploring the work of the medical director
  Jones, L. & Fulop, N., May 2021, In: Social Science and Medicine. 277, 113882.
  Research output: Contribution to journal › Article › peer-review

2019

• PublishedEditorial: the importance of sociological approaches to the study of service change in health care
  Fraser, A., Jones, L. & Stewart, E., Sep 2019, In: Sociology of Health and Illness. 41, 7, p. 1215-1220 6 p.
  Research output: Contribution to journal › Editorial › peer-review
• PublishedExplaining organisational responses to a board-level quality improvement intervention: findings from an evaluation in six providers in the English National Health Service
  Jones, L., Pomeroy, L., Robert, G., Burnett, S., Anderson, J. E., Morris, S., Capelas Barbosa, E. & Fulop, N. J., 19 Feb 2019, In: BMJ Quality & Safety. 28, 3, p. 198-204 7 p.
  Research output: Contribution to journal › Article › peer-review
• PublishedExploring the neglected and hidden dimensions of large-scale healthcare change
  Jones, L., Fraser, A. & Stewart, E., Sep 2019, In: Sociology of Health and Illness. 41, 7, p. 1221-1235
  Research output: Contribution to journal › Article › peer-review
• PublishedInvolving the public in decision-making about large-scale changes to health services: a scoping review
  Djellouli, N., Jones, L., Barratt, H., Ramsay, A., Towndrow, S. & Oliver, S., Jul 2019, In: Health Policy. 123, 7, p. 635-645
  Research output: Contribution to journal › Review article › peer-review
• PublishedWhat should be in hospital doctors' continuing professional development?
  Jones, L. & Moss, F., 1 Feb 2019, In: Journal of the Royal Society of Medicine. 112, 2, p. 72-77
  Research output: Contribution to journal › Article › peer-review

2018

• PublishedLocal health and social care responses to implementing the national cold weather plan
  Heffernan, C., Jones, L., Ritchie, B., Erens, B., Chalabi, Z. & Mays, N., 1 Sep 2018, In: Journal of Public Health. 40, 3, p. 461-466 6 p.
  Research output: Contribution to journal › Article › peer-review
• PublishedPastoral power and the promotion of self-care
  Jones, L., Jul 2018, In: Sociology of Health and Illness. 40, 6, p. 988-1004
  Research output: Contribution to journal › Article › peer-review
• PublishedThe art and science of non-evaluation evaluation
  Jones, L., Oct 2018, In: Journal of Health Services Research and Policy. 23, 4, p. 262-267
  Research output: Contribution to journal › Article › peer-review

2017

• PublishedHow do hospital boards govern for quality improvement? A mixed methods study of 15 organisations in England
  Jones, L., Pomeroy, L., Robert, G., Burnett, S., Anderson, J. E. & Fulop, N. J., Dec 2017, In: BMJ Quality & Safety. 26, 12, p. 978-986
  Research output: Contribution to journal › Article › peer-review
• PublishedSedimented Governance in the English National Health Service
  Jones, L., 27 Jul 2017, Decentring Health Policy: : Learning from British Experiences in Healthcare. Bevir, M. & Waring, J. (eds.). Routledge
  Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

2016

• PublishedEvaluation of the cold weather plan for England: modelling of cost-effectiveness
  Chalabi, Z., Hajat, S., Wilkinson, P., Erens, B., Jones, L. & Mays, N., Aug 2016, In: BMC Public Health. 137, p. 13-9 7 p.
  Research output: Contribution to journal › Article › peer-review
• PublishedMaintaining the link between methodology and method in ethnographic health research
  Waring, J. & Jones, L., Jul 2016, In: BMJ Quality & Safety. 25, 7, p. 556-557 2 p.
  Research output: Contribution to journal › Article › peer-review
• PublishedPublic health vulnerability to wintertime weather: time-series regression and episode analyses of national mortality and morbidity databases to inform the Cold Weather Plan for England
  Hajat, S., Chalabi, Z., Wilkinson, P., Erens, B., Jones, L. & Mays, N., Aug 2016, In: BMC Public Health. 137, p. 26-34 9 p.
  Research output: Contribution to journal › Article › peer-review
• PublishedThe experience of potentially vulnerable people during cold weather: implications for policy and practice
  Jones, L. & Mays, N., Aug 2016, In: BMC Public Health. 137, p. 20-25
  Research output: Contribution to journal › Article › peer-review

2015

• PublishedEarly evaluation of the Integrated Care and Support Pioneers Programme: Final Report
  Erens, B., Wistow, G., Mounter-Jack, S., Douglas, N., Jones, L., Manacorda, T. & Mays, N., Sep 2015, London: London School of Hygiene and Tropical Medicine.
  Research output: Book/Report › Commissioned report › peer-review
• PublishedEvaluation of the implementation and health-related impacts of the Cold Weather Plan for England 2012
  Chalabi, Z., Erens, B., Hajat, S., Heffernan, C., Jones, L., Mays, N., Ritchie, B. & Wilkinson, P., 2015, London: London School of Hygiene and Tropical Medicine.
  Research output: Book/Report › Commissioned report
• PublishedFraming in policy processes: A case study from hospital planning in the National Health Service in England
  Jones, L. & Exworthy, M., Jan 2015, In: Social Science and Medicine. 124, p. 196-204
  Research output: Contribution to journal › Article › peer-review
• PublishedWhat does a hospital mean?
  Jones, L., Oct 2015, In: Journal of Health Services Research and Policy. 20, 4, p. 254-256
  Research output: Contribution to journal › Editorial › peer-review

2013

• PublishedAssessment of the implementation of the National Cold Weather Plan for England
  Hajat, S., Chalabi, Z., Wilkinson, P., Erens, B., Jones, L., Ritchie, B., Heffernan, C., Elam, G. & Mays, N., 29 Nov 2013, In: The Lancet. 382, S39, p. 39-39
  Research output: Contribution to journal › Meeting Abstract › peer-review
• PublishedEarly experiences of any qualified provider
  Jones, L., 16 Aug 2013, In: British Journal of Health Care Management. 19, 5, p. 218 225 p.
  Research output: Contribution to journal › Article › peer-review
• PublishedImplementing market-based reforms in the English NHS: Bureaucratic coping strategies and social embeddedness
  Jones, L., Exworthy, M. & Frosini, F., Jun 2013, In: Health Policy. 111, 1, p. 52-59
  Research output: Contribution to journal › Article › peer-review

2012

• PublishedAutonomy and Improved Performance: lessons from NHS policy reform
  Anand, P., Exworthy, M., Frosini, F. & Jones, L., 23 Mar 2012, In: Public Money and Management. 32, 3, p. 209-216
  Research output: Contribution to journal › Article › peer-review

2011

• PublishedAre NHS foundation trusts able and willing to exercise autonomy? 'You can take a horse to water ...'
  Exworthy, M., Frosini, F. & Jones, L., Oct 2011, In: Journal of Health Services Research and Policy. 16, 4, p. 232-237
  Research output: Contribution to journal › Article › peer-review
• PublishedDiversity of health care providers
  Allen, P. & Jones, L., Sep 2011, Understanding New Labour's market reforms of the English NHS. Mays, N., Dixon, A. & Jones, L. (eds.). Kings Fund
  Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
• PublishedLocal implementation of market reforms
  Dixon, A. & Jones, L., Sep 2011, Understanding New Labour's market reforms of the English NHS. Mays, N., Dixon, A. & Jones, L. (eds.). Kings Fund
  Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
• PublishedObjectives and evolution of the NHS system reforms
  Mays, N., Dixon, A. & Jones, L., Sep 2011, Understanding New Labour's market reforms of the English NHS. Mays, N., Dixon, A. & Jones, L. (eds.). London: Kings Fund
  Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
• PublishedUnderstanding New Labour's market reforms of the English NHS
  Meys, N. (ed.), Dixon, A. (ed.) & Jones, L. (ed.), Sep 2011, London: Kings Fund.
  Research output: Book/Report › Book › peer-review

2008

• PublishedManagement of diabetes from preconception to the postnatal period: summary of NICE guidance
  Guideline Development Group, Mugglestone, M. & Cooke, L., 29 Mar 2008, In: BMJ. 336, 7646, p. 714-7 4 p.
  Research output: Contribution to journal › Review article › peer-review

2006

• PublishedShifting discourses of professionalism: a case study of general practitioners in the United Kingdom
  Jones, L. & Green, J., Nov 2006, In: Sociology of Health and Illness. 28, 7, p. 927-950
  Research output: Contribution to journal › Article › peer-review
• PublishedWorkforce trends in general practice in the UK: results from a longitudinal study of doctors' careers
  Jones, L. & Fisher, T., Feb 2006, In: British Journal of General Practice. 56, 523, p. 134-6 3 p.
  Research output: Contribution to journal › Article › peer-review

2003

• PublishedRacism in the medical profession: The experience of UK graduates
  Jones, L., Halford, S. & Leonard, P., 1 Jun 2003, British Medical Association. 14 p.
  Research output: Book/Report › Other report › peer-review

2001

• PublishedDoctors' professional values: results from a cohort study of United Kingdom medical graduates
  Cooke, L. & Hutchinson, M., Aug 2001, In: Medical Education. 35, 8, p. 735-42 8 p.
  Research output: Contribution to journal › Article › peer-review

1999

• PublishedEducation and training in the senior house officer grade: results from a cohort study of United Kingdom medical graduates
  Cooke, L. & Hurlock, S., Jun 1999, In: Medical Education. 33, 6, p. 418-23 6 p.
  Research output: Contribution to journal › Article › peer-review

• A realist evaluation of NHS dental contract pilots across Wales

  01/04/2019 – 15/11/2023 (Active)