Student Charter

Bangor University will: 

• Provide an excellent academic programme inspired by the latest top-quality research. 

• Ensure students receive appropriate academic guidance. 

• Provide quality teaching, learning and research facilities. 

• Provide well-organised modules that commit to releasing learning resources in a timely manner so you can plan appropriately. 

• Setting deadlines for the provision of assessment feedback, making available to students clear, easy-to-access information on how and when feedback will be provided. 

• Make all reasonable efforts to ensure the continuation of students’ chosen modules, inform, and work with students to mitigate any potential impact when continuation is no longer possible. 

• Operate an effective system for assuring academic quality and standards. 

• Provide relevant staff development. 

• Commit to providing up-to-date and transparent information to students regarding the costs of study. 

Bangor University Students’ Union will: 

• Operate a free, independent advice and guidance service. 

Students are expected to: 

• Complete the online enrolment and registration in a timely manner and when emailed to do so. 

• Attend all timetabled sessions and seek support when it’s not possible to attend. 

• Read your course and module handbooks.  

• Prepare for classes and read set texts in advance. 

• Undertake independent study and, where appropriate for the level of study, engage in research to support learning and outcomes 

• Complete and hand in your assessments by set deadlines. 

• Collect your marked work promptly and reflect on feedback to improve your future work. 

• Register with Disability Services if you require disability-related adjustments to be put in place. 

Bangor University will: 

Ensure that through our bilingual policy, you can choose to: 

• Study wherever possible through the medium of Welsh . 

• Have a Welsh speaking personal tutor offered at the beginning of the academic year.  

• Submit assessments and receive feedback (wherever possible) through the medium of Welsh, irrespective of the language of tuition. 

• Have access to professional support services through the medium of Welsh.  

• Interact with the University through the medium of Welsh. 

• Learn Welsh or further develop Welsh language skills through classes and specific modules. 

Students are expected to: 

• Embrace and respect the bilingual ethos of Bangor University, as guided by our Bilingual Policy, recognising that all official written communications from the University will consistently be provided in both languages. 

Bangor University will: 

• Ensure that Wednesday afternoons, after 12pm, are free from timetabled academic study, with any unavoidable exceptions published.  

• Help you to develop skills to support your learning and employability. 

• Give you opportunities to develop your employability within the curriculum and through the Bangor Employability Award. 

• Provide access to professional careers advice and publicise employment opportunities. 

• Provide you with global study, placements, and volunteering opportunities. 

• Provide you with opportunities to develop graduate skills and attributes.

• Support Bangor Students’ Union to provide personal development and extra-curricular activities. 

Bangor Students’ Union will: 

• Provide you with the opportunity to create, join and lead athletic union clubs, student societies and volunteering projects, and UMCB, the Welsh Students Union. 

• Support and provide activities that further your extra-curricular skills and contribute to your employability. 

Bangor University will: 

• Provide appropriate academic and pastoral support. 

• Provide high-quality and accessible learning and social spaces for you across campus. 

• Ensure easy access to general information about the University and its organisation. 

• Foster an inclusive university environment based on mutual respect and free from discrimination and harassment.  

• Provide you with a safe and confidential space, free from judgement if you experience any form of sexual violence or harassment, and support you to move forward in whatever way you feel is best for you. 

• Provide a range of professional preventative and supportive services and interventions, and signpost you to external services where appropriate. 

• Work to ensure student safety on campus and in the community. 

• Evaluate and develop our support services in response to student feedback. 

• Provide all student-facing staff with regular equality & diversity and safeguarding training. 

• Bangor Students’ Union will: 

• Ensure that everything they do upholds their commitment to equal opportunities and the diverse student body. 

Students are expected to: 

• Abide by all University regulations, including the Code of Conduct for students.  

• Uphold a culture of fairness and respect towards your peers and University staff, fostering an inclusive and collaborative academic community. 

• Treat our diverse student and staff community with courtesy, dignity and respect, including when using social media. 

• Respect your environment on and off campus and be considerate towards the local community to which we belong. 

• Keep the University informed of anything affecting your studies so that we can support and advise you. 

• Proactively seek personal support, should you feel you need it. 

• Make full use of our personal tutor system. 

Bangor University will: 

• Work in partnership with the Bangor Students’ Union to have an effective Course Rep system by engaging with course representatives and ensuring information on Course Reps is published for you to view. 

• Regularly ask for and respond to your feedback on teaching and learning, and use your feedback to continually develop and enhance your learning experience. 

• Ensure regular and well-documented Staff-Student Liaison meetings are carried out in line with the Course Representative Code of Practice. (link https://www.bangor.ac.uk/regulations/codes/code16.php.en) 

• Ensure that students’ interests are protected and work closely with the Students’ Union. 

Bangor Students’ Union will: 

• Employ elected student officers who work full-time to extend and defend your rights across all campuses and modes of study as students at the University. If you wish to contact the Students’ Union Sabbatical Officers, you can find their contact details here.   

• Campaign on issues relevant to you by gathering evidence and proactively seeking your views on their work. 

• Facilitate a University-wide Course Representative system and providing adequate training for these representatives. 

• Work with the Doctoral School and Postgraduates to represent postgraduate students across a variety of student-led engagement and voice opportunities.  

• Provide you with opportunities to get involved in its democratic forums. 

Students are expected to: 

• Engage with their Course Representatives and use appropriate channels to provide feedback. 

• Take responsibility to keep informed about the feedback channels and democratic opportunities that are available.

Bangor University will: 

• Provide clear information about your modules and course / research programme assessment details. 

• Communicate with you as quickly and effectively as possible. 

• Give you advance notice of your timetable and any changes to it. 

• Respond to any complaints promptly and fairly. 

Bangor Students’ Union will: 

• Provide information about engaging with student opportunities and student voice work. 

• Keep students informed of their representation work. 

Students are expected to: 

• Regularly check and engage with your University e-mail account, MyBangor, and Blackboard. 

• Regularly engage with the Student Bulletin (the University’s weekly newsletter for students) and the International Student Newsletter. 

• Keep your personal information up to date.