Bangor University's Student Charter
At Bangor University we are proud of the close partnership we have with our student body and the way in which we work together to develop the unique Bangor student experience.
Your time at Bangor will bring with it a range of opportunities to develop your skills, become an active member of our learning community, and contribute to the local environment. We firmly believe in the value of engaging with your studies, but also in the benefits brought by taking advantage of every opportunity you have to build your knowledge and experience outside of the academic domain.
Bangor University is committed to providing excellent Welsh Medium provision, developing strong bilingual administration, and continuing to contribute extensively to the cultural and linguistic development of the area. To further develop and enrich its Welsh medium provision, the University is fully committed to play a full role in the activities of the Coleg Cymraeg Cenedlaethol, and take full advantage of its initiatives.
We aim to be sustainable in everything we do. The University is collectively committed to student well-being, including mental health, and the well-being goals of the Well-being of Future Generations (Wales) Act 2015, Bangor University is committed to meeting our statutory responsibilities regarding equality, diversity, safeguarding, and protected characteristics. The University’s Strategic Equality Plan and Action Plan have been developed within the context of the University’s legal duties under the Equality Act 2010 and the Duties Specific to Wales, and is a statement of Bangor University’s on-going commitment to the promotion of equality and diversity. The University is committed to student wellbeing and health, including mental health and suicide safer approaches. Further information on our goals can be found in our Student-Led Mental Health Strategy.
The University undertakes to disseminate this charter annually to all students and staff via on-line means, in Welcome talks and meetings with personal tutors.
The University will service its contractual obligations to students and comply with its commitments under consumer law as outlined by the Competition and Markets Authority. In doing so, universities will work to protect the student interest when responding to circumstances such as significant changes to how a course is delivered or course closure. The University has in place procedures to respond to these circumstances which will mitigate the potential impact on students and which recognise the different needs of its diverse student body. The University is committed to providing up-to-date and transparent information to students regarding the costs of study.
Bangor University: Our commitments to all our students
- Providing an excellent academic programme inspired by the latest top-quality research
- Ensuring students receive appropriate academic guidance
- Providing quality teaching, learning and research facilities
- Providing well-organised modules which commit to releasing learning resources in a timely manner, so you are able to plan appropriately.
- Making all reasonable efforts to ensure the continuation of students’ chosen modules, informing, and working with students to mitigate any potential impact when continuation is no longer possible.
- Supporting an active Course Representative system by engaging with course representatives, and ensuring course rep details are published for you to view
- Regularly asking for and responding to your feedback on teaching and learning, and using your feedback to continually develop and enhance your learning experience.
- Operating an effective system for assuring academic quality and standards
- Providing relevant staff development
- Ensuring that, Wednesday afternoons, after 12pm are free from timetabled academic study, with any unavoidable exceptions published.
- Helping you to develop skills to support your learning and employability
- Giving you opportunities to develop your employability within the curriculum and through the Bangor Employability Award
- Providing access to careers advice and publicising employment opportunities
- Providing you with global study, placements, and volunteering opportunities
- Providing clear information about your modules and course / research programme assessment details,
- Communicating with you as quickly and effectively as possible
- Setting deadlines for the provision of assessment feedback making available to students clear, easy-to-access information on how and when feedback will be provided
- Giving you advance notice of your timetable and any changes to it
- Responding to any complaints promptly and fairly
- Providing appropriate academic and pastoral support
- Providing social spaces for you across campus
- Ensuring easy access to general information about the University and its organization
- Providing a range of preventative and supportive services and interventions, signposting you to external services where appropriate
- Fostering cultural wealth and community involvement
- Fostering an inclusive university environment, based on mutual respect, and free from discrimination and harassment
- Providing you with a safe and confidential space, free from judgement if you experience any form of sexual violence or harassment, supporting you to move forward in whatever way you feel is best for you.
- Working to ensure student safety on campus and in the community.
- Evaluating and developing our support services in response to student feedback
- Providing all student-facing staff with regular equality & diversity and safeguarding training
- Study wherever possible through the medium of Welsh
- Have a Welsh speaking personal tutor offered at the beginning of the academic year.
- Submit assessments and receive feedback (wherever possible) through the medium of Welsh, irrespective of the language of tuition
- Have access to support services through the medium of Welsh
- Interact with the University through the medium of Welsh
- Learn Welsh or further develop Welsh language skills through classes and specific modules
- The University provides information on courses and the associated costs, and complies with Consumer Protection legislation and is committed to ensuring that all course and programmes run according to the terms agreed in student contracts.
- The University ensures that students’ interests are protected and works closely with the Students’ Union.
- Students wishing to make a complaint should follow the procedures outlined here.
Bangor University Students’ Union: Our commitments to all our members:
- Employing elected student officers who work full-time to extend and defend your rights, across all campuses and ,modes of study as students at the University.
- Campaigning on issues relevant to you by gathering evidence and proactively seeking your views on our work.
- Ensuring that everything we do upholds our commitment to equal opportunities and our diverse student body.
- Operating a free, independent advice and guidance service.
- Facilitating a University-wide Course Representative system and providing adequate training for these representatives.
- Working with the Doctoral School and Postgraduates to represent postgraduate students across a variety of student-led engagement and voice opportunities.
- Providing you with the opportunity to create, join and lead athletic union clubs, student societies and volunteering projects, and UMCB, the Welsh Students Union
- Supporting and providing activities that further your extra-curricular skills and contribute to your employability
- If you wish to contact the Students’ Union Sabbatical Officers, you can find their contact details here.
Bangor University Students: Your commitments to the University
- Completing online enrolment and registration in a timely manner, and when emailed to do so
- Attending all timetabled sessions and seeking support when it’s not possible to attend
- Reading your course and module handbooks
- Preparing for classes and reading set texts in advance
- Undertaking independent study and engaging in research
- Completing and handing in your assessments by set deadlines
- Collecting your marked work promptly and reflecting on feedback to improve your future work
- Registering with Disability Services if you require disability-related adjustments to be put in place.
- Abiding by all university regulations, including the Code of Conduct for students
- Treating our diverse student and staff community with courtesy, dignity and respect, including when using social media
- Respecting your environment on and off campus and being considerate towards the local community to which we all belong
- Making use of opportunities to provide us with feedback
- Regularly checking your University e-mail account, MyBangor and Blackboard
- Keeping your personal information up-to-date
- Keeping us informed of anything that is affecting your studies so that we can support and advise you
- Proactively seeking personal support, should you feel you need it
- Making full use of our personal tutor system