Frequently Asked Questions
ASSESSMENT/EXAMINATION QUERIES - for information on assessment, examination and ‘resits’.
- Where and when can I see Exam Timetables?
- Where can I see Exam /Assessment notices and information?
- When and how do I submit my thesis/dissertation?
- What are my options if I fail my resits?
TUITION FEES QUERIES - For information on tuition fees and payment methods
- How will I know what my tuition fees are?
- Can I enrol or re-confirm attendance if I have debts from previous years?
- If I am still being assessed for fees, can I still enrol for my studies?
- Who do I see if I have questions about tuition fees?
- Can I pay my tuition fees on-line?
- I am a self-financing student. Do I need to pay my fees before I can enrol for my studies?
- Who do I contact about US Federal student aid?
- How do I get my US loans certified at Bangor University?
REGISTRATION QUERIES – for information on student enrolment arrangements and procedures
- What is confirmation of attendance?
- Can all students confirm attendance on-line?
- If I am going away on a year abroad/year in industry, how will I enrol?
- Can I enrol on-line if I have previously suspended my studies?
- When can I enrol on-line?
- What do I do if I encounter technical problems during the enrolment or re-confirmation of attendance process?
- Can I get someone else to enrol for me?
- What happens if I fail to enrol on time?
- If I fail to enrol or re-confirm attendance in time what do I do?
- How can I prove I have enrolled or re-confirmed attendance?
- I don't use my university e-mail account, how do I re-confirm attendance?
RESULTS AND CERTIFICATES - for information on student awards
- Who should I contact regarding my certificate?
- How are certificates issued?
- When will I receive my certificate?
- Will I receive a transcript with my certificate?
- What should I do if I do not receive my certificate?
- How do I request a copy of my HNC, HND, TEFL or Certificate in Open Studies?
- How do I request a copy of my Undergraduate/Postgraduate certificate?
- How do I request a 'Confirmation of Award/Qualification' letter?
TECHNICAL QUERIES – for information on computer issues relating to myBangor
- Can I change my course or my module choices on-line?
- Do I need to register for my modules on-line?
- What do I do if my module registrations are wrong?
- What is a transcript?
- How long does it take to get a transcript?
- How do I get a transcript?
- Do I have to pay for a transcript?
OTHER QUERIES – for queries not covered above
- What do I do if my personal data or contact information is incorrect?
- How do I obtain a certificate of registration (for Council Tax, etc)?
- What do I do if I haven’t got my Student ID card?
- Can I see my timetable on-line?
- How do I get a parking permit?
- How do I get university accommodation?
- Do I have to provide proof of my academic qualifications?
- I have lost my student card, how do I get a replacement?
- I have never received my student card, how do I get one?
- The expiry date on my card is wrong, what should I do?
- Can I collect a card on behalf of my friend?
- Who should I contact if I have a question regarding my card?
- My name is incorrect on my card, how do I change it?
- My card no longer swipes, what should I do?