Agresso Helpdesk – Staff Changes

Clare Brass has left the Agresso Helpdesk Support Team to take up a new post in Student Services and we all wish her the very best in her new and exciting job.

IT Services will be recruiting as quickly as possible to fill the vacancy but in the meantime you are urged to make the maximum use possible of the online training materials  and the two very useful Agresso troubleshooting guides that Clare has written before contacting the Agresso Helpdesk.

Agresso training manuals and the troubleshooting guides can be accessed directly from the initial news web page that appears on the Agresso Web Services by clicking the ‘Agresso manuals’ button  at the top of the side menu bar.

Or from the Main Finance Web Page http://www.bangor.ac.uk/finance

Or directly from the links below:

Agresso Trouble shooting guide

http://www.bangor.ac.uk/finance/agresso/documents/AgressoTroubleshootingGuide2013.pdf

Agresso workflow Troubleshooting Guide

http://www.bangor.ac.uk/finance/agresso/documents/TroubleshootingusingWorkflowEnquiriesx.pdf

Publication date: 5 December 2012