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Modiwl NDS-2004:
Patient and Professional Manag

Patient and Professional Management 2025-26
NDS-2004
2025-26
School of Health Sciences
Module - Semester 1 & 2
20 credits
Module Organiser: Charlotte Heneghan
Overview

Building on previous modules this module will bring together all aspects of patient management and care and the associated regulations and legislation that a dental hygienist must work to work in the best interests of patients and within their professional obligations. Students will develop an understanding of social and psychological issues relevant to patient’s behaviour and anxiety and describe behavioural approaches, which could be applied in practice, to improve oral health in certain vulnerable groups. Students will develop an understanding of child development and behaviour management techniques for paediatric patients and anxious adults.

Students will develop a range of skills for self-development, teamworking and leadership in order to provide better patient-centred care.

Learning Content will include: •Assessing patients’ levels of anxiety, experience and expectations in respect to dental care •Child development and behaviour management •Behaviour management and pain management including sedation, general anaesthesia and complementary therapies •Managing the ageing patient •Managing the special care patient •ILS •Safeguarding •Legal and Ethical Considerations of patient management •Understanding the professional role of the dental hygienist and the dental team in patient care •Development of self and others – feedback, peer review, personal development planning •Leadership

Assessment Strategy

The written examination and audit assessment are graded using the Percentage Grade Scale as follows:

70% Distinction Excellent understanding of the facts and principles specific to the topics covered in this module and the outcomes being assessed.

60-69% Merit A very good understanding of the facts and principles specific to the topics covered in this module and the outcomes being assessed.

40-59% Pass

<40% Fail

For the Clinical Audit assessment, students are provided with a detailed marking rubric advising them what they need to include in their work to achieve a grade within each of the grade boundaries above.

The ILS DOP is a Pass/Fail assessment and students are required to demonstrate clinical competency managing and leading on various medical emergencies in a simulated setting.

All elements of each assessment must be passed at the minimum 40% threshold (or achieve a Pass grade) to pass the module. Students who do not achieve a Pass grade or meet the minimum threshold of 40% will be given one reassessment attempt. Regardless of the overall module score, failure to pass any individual assessment component will result in the student being unable to progress in the programme.

A detailed marking rubric will be provided to students.

Learning Outcomes

  • Demonstrate a critical understanding of paediatrics and child development and the special care patient, including vulnerable and older populations, appreciating statutory legal and ethical responsibilities and demonstrating appropriate behavioural approaches to patient management.

  • Accurately assess and reflect on their own capabilities and limitations in the interest of high-quality patient care and seek advice from supervisors or colleagues where appropriate and use this information to enhance their personal development plans. Utilise the provision and receipt of effective feedback for personal professional development.

  • Act within the legal frameworks which inform personal behaviour, healthcare delivery and the protection and promotion of the health of individual patients. This includes acting with integrity, raising concerns, addressing discriminatory language and behaviour and engaging with systems and strategies to promote and maintain physical and mental wellbeing.

  • Demonstrate effective leadership and patient management in the medical emergency situation and demonstrate knowledge of effective pain management including inhalation sedation, general anaesthesia and complementary therapies.

Assessment method

Exam (Centrally Scheduled)

Assessment type

Crynodol

Description

Patient and Professional Management Examination This examination consists on multiple choice questions (MCQs) and short answer questions (SAQs) and is undertaken via the VLE (Blackboard).

Weighting

40%

Due date

11/08/2026

Assessment method

Written Plan/Proposal

Assessment type

Crynodol

Description

Clinical Audit To assess the extent to which care is consistent with best practice and/or achieves expected outcomes, students are required to undertake a clinical audit of their placement area to ensure optimal healthcare delivery and the protection and promotion of the health of individual patients. They will be required to examine an aspect of clinical practice, identify an appropriate/relevant benchmark for best practice, carry out the audit activity making recommendations for future practice and review. Students will be expected to engage with an audit framework and relate their audit activity to the wider evidence base. This assessment is marked using the percentage grade scale with the minimum threshold being 40%. Students will be provided with a marking rubric detailing what is required of them to achieve a grade within each of the grade boundaries.

Weighting

60%

Due date

03/07/2026

Assessment method

Clinical Practical Assessment

Assessment type

Crynodol

Description

ILS DOP Pass/Fail This Directly Observed Procedure/Practical assessment requires the students to demonstrate knowledge and skills in the management of the deteriorating patient and apply current resuscitation guidelines to common events in clinical practice. This is a Pass/Fail assessment.

Weighting

0%

Due date

21/01/2026

Assessment method

Other

Assessment type

Crynodol

Description

360 degree Appraisal/Multi-source Feedback Students will undertake a multi-source feedback assessment in which they will be required to reflect on their own capabilities, knowledge and behaviours, demonstrating insight and accountability. Staff and clinical supervisors will also provide feedback to complete the process.

Weighting

0%

Due date

01/04/2026

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