Coronavirus (Covid-19) Information

Disability Services are still here for you!

Disability Services are now online so wherever you are you can access our services - whether your preference is to email, speak on the phone or video call.  Staff will be working normal office hours and are looking forward to hearing from you!

Updates will be included on our Latest News page.

Students with PLSPs

General and new disability-related enquiry


Advisory support

Students should email the relevant Adviser should they meet with disability-related concerns impacting upon their studies:

If unsure which Advisory team to contact, email

Dyslexia Team

You can still access our services and resources, including speaking with our SpLD Advisers and having your queries answered, and / or arranging your one-to-one specialist study skills and strategy support (although we are not currently running the term time daily drop-in sessions).

To arrange one to one specialist study skills and strategy support online, please contact:  

Your allocated tutor will be able to advise you regarding the setting up of online support as relevant.  For example, via Skype for Business or through MicrosoftTeams which is accessible through your student account.

To discuss any disability-related concerns impacting upon your studies, email:

If you are unsure who to contact in the first instance, email:


Students should email their mentor as per usual, or if they have any general queries, email:

Access Centre

We are now offering students appointments for Study Needs Assessments for Disabled Students Allowances by Skype. Contact:

Mental Health Advisers

We are offering email, Skype and phone appointments. Students can complete our self-assessment form to give us more information about their needs.

The Mental Health Advisers webpage also has lots of useful information and links to online resources.

For more urgent mental health or medical advice, contact your GP or Emergency Services.

Mental Health Drop in Sessions are going online

Wednesday afternoon between 2pm and 3.30pm

In view of the current situation Cheryl, Fiona and Sioned are taking our regular weekly drop in session online. We will have to work it a little differently so that we can manage and respond fairly to students who need to speak with us.

Email, stating the outline of your situation and preferred method of communication (phone, Microsoft Teams video call, or e-mail). A Mental Health Adviser will then get back to you.


you could join us at our group discussion, held via Microsoft Teams beforehand, 1pm - 1:30pm, working alongside,  to talk about all aspects of well-being. You are under no pressure to speak; you can just listen, and you can private message one of the Mental Health Advisers to request an appointment in the drop in session that follows.


Useful information

Managing anxiety 

The mental health charity, MIND provides some excellent links to coronavirus and wellbeing.  A link to practical suggestions about looking after your wellbeing is included at the foot of the page.

Online Mental Health Resources

Coronavirus (COVID-19) 

Frequently Asked Questions 


University’s policy

The University’s declared aim is to take all possible steps to remove unnecessary barriers and enable full participation by disabled students in all aspects of University life.  For further information on policy and procedure, see the University’s Code of Practice on the Provision for Disabled Students and Strategic Equality Plan.

We are pleased to say that the number of disabled students studying at the University has increased over the last few years and our team has grown to meet the demand. We have gained excellent feedback from students and we offer a friendly and professional service.

Your Feedback

We welcome your feedback. If you have any feedback, please contact one of the following:

Name Position
Maria Lorenzini Director of Student Services
Carolyn Donaldson-Hughes Head of Disability Services