Coronavirus (Covid-19) Information

Information for DSA Assessors and Funding Bodies

If you would like further information regarding the funding details outlined below, please contact:

NMH Co-ordinator, Disability Services, Student Services, Bangor University, Bangor, Gwynedd, LL57 2DF 

Tel: 01248 383022 or email


Regardless of which provider the funding provider awards the NMH support, it is very important that students are signposted to register with Disability Services here at Bangor University in order that their support can be co-ordinated through a Personal Learning Support Plan.  Students should be referred to in the first instance.

NMH Provision at Bangor University – Specialist One to One Study Skills and Strategy Support

Period covered - 01/04/2020 through to 31/03/2021

Bangor University has registered with DSA-QAG in order to provide Specialist One to One Study Skills and Strategy Support.

The table below shows NMH rates.  

Note: NMH Support Rates shown per hour in the table below. 


  Standard Rate (in-person)

Distance Learning only
(in-person, in-home)

Remote Delivery (e.g. Facetime/Skype or similar) Only









Band 4 Specialist Access and Learning Facilitators

Specialist one-to-one Study Skills and Strategy Support - Specific Learning Difficulties (SpLD) £58.00 n/a £58.00       £58.00 n/a £58.00
Specialist one-to-one Study Skills and Strategy Support - Autism Spectrum Conditions (ASC) £58.00 n/a £58.00       £58.00 n/a £58.00

NMH Provision at Bangor University

Bangor University Disability Services are able to provide the support below for all non DSA-QAG funding bodies including Student Finance Wales.

Bangor University NMH rates:

Manual note taking

£17.98 per hour (excl VAT)

Specialist note taking

£34.98 (excl VAT)

Sighted Guide Support

£17.98 per hour (excl VAT)

Practical, library and campus mobility support

£17.98 per hour (excl VAT)

Specialist Mentor

£49.98 per hour (excl VAT)
Specialist Practical Assistant £24.96 per hour (excl VAT)

Randstad Student Support

Randstad Student Support have a long-standing Service Level Agreement with Bangor University and are able to provide NMH support, including Note taking support for Student Finance England. 

Please see their website for the Wales Regional Rates for roles and charge rates.

Contact: Randstad Student Support, 5th Floor, St James Buildings, 79 Oxford Street, Manchester, M1 6FQ 

Tel: 0161 247 8800, Fax: 0845 130 2714.

Please do not hesitate to contact us if you have any queries.


Inclusive Provision at Bangor University:

Lecture capture

Panopto lecture capture is available in all large teaching rooms.  It provides an excellent opportunity to reduce or overcome barriers faced by many students, including disabled students, particularly in traditional-style lectures.  

Teaching staff at Bangor University are requested that when using Panopto, as a minimum the audio of a lecture should be recorded and PowerPoint screens captured.  Slides should conform to the University’s clear print guidelines and delivery should be paced appropriately.


Where teaching styles do not lend themselves to Panopto, teaching staff are requested to implement equivalent strategies for lectures and seminars. These might include:

  • Key questions, outlines of sessions or PowerPoint slides made available at least 24 hours in advance of the class, wherever possible

  • Key words, and formulae where appropriate, provided (or the student directed to appropriate supporting texts/reading material) at least 24 hours before the class, wherever possible

  • Ensuring optimal layout of the learning space and seating arrangements where possible in smaller group teaching (e.g. to facilitate a student who is reliant upon lip-reading).  
  • Clear guidance to sources of additional/supplementary information, which students can use as the basis for further study. 

Assistive Technology Software

We currently have TextHelp Read and Write and Inspiration 9 installed on open access machines.  However, this package is only available for student use on campus.

Personal Learning Support Plan (PLSP)

A student’s PLSP will indicate reasonable adjustments for students known to Disability Services.  Further information can be found at: and


Updated 09.07.2020