Student Counselling

For Students

The Student Counselling Service offers a variety of resources to support students during their time at the University. 

The Service offers opportunities to talk through personal and troubling issues in a safe environment with a professional, trained staff.  

The current waiting time for an Assessment Appointment is 10-12 working days:

We aim to respond to all emails within 3-5 days.

For all emergencies, please refer to our list of emergency contacts or visit your GP.

It is NOT our role to provide the following.  Please contact the Disability Service / Mental Health Advisers if you want:-

  • Help to put a learning support plan in place.
  • Advice on strategies to overcome barriers you face.
  • Information on or help to apply for Disabled Students’ Allowances.

For Staff

The Counselling Service offers consultation to staff who are concerned about a student’s mental health via the duty counsellor system.  However, the Counselling Service is not an emergency service.

The Service can offer training and support to relevant staff to develop their understanding of mental health issues and their responses to students with difficulties.

The University Student Counselling Service is a member of the British Association for Counselling and Psychotherapy and as such adheres to their policies on confidentiality and data protection.

Watch our video

Our Location is:

Student Counselling Service
Neuadd Rathbone
College Road
Bangor University
LL57 2DF

Please contact our Administrator on 01248 388520 or e-mail for appointment information

Please see the online location map for Neuadd Rathbone (No 70).


For Students based in the Wrexham area, click here for information on accessing a Counselling Service through the Glyndwr University

For all emergencies, please refer to our list of emergency contacts or visit your GP.

Aims and Objectives

To view our full Service aims and objectives, click here

We welcome your feedback 

We would welcome your feedback about the service received, to enable us to develop and provide the best possible service now and in the future.

Please contact one of the following with your comments:

Name Position
Maria Lorenzini Director of Student Services
Kate Tindle Head of Counselling Service

Click here to see how we improve your services