Consumer & Applied Psychology
Rhedir gan School of Psychology
20 Credyd neu 10 Credyd ECTS
Trefnydd: Dr Gareth Harvey
Why did the Cadbury drum-playing gorilla ad work so well? (and what has it got to do with the psychology of priming?) Why do big brands like to have famous spokespeople? (and what has this got to do with social psychology?) Why are “SALE” signs red? (and what has this got to do with perception/attention?). Why are facebook ads so effective? (and what has this got to do with personality psychology?). This module focuses on consumer psychology, or "Why We Buy." Students will explore the dynamics of advertising and consumer decision-making, critically examining in-store displays, static and video signs, and television adverts. Class and group discussions explore issues like: How do ads work? What psychological processes are in play? What makes effective ads so compelling? And, how can a psychology degree be applied in the business world? Students will learn a range of scientific and real-world skills (such as research techniques, problem formulation, branding, innovation, design-thinking, profiling, experimental design, problem solving, qualitative research, etc). A great deal of time will be spent on consumer psychology (marketing and business). In addition, some other areas of applied psychology may also be discussed (e.g., organizational psychology and personality psychology). And, as a bonus, you will get to watch lots of TV adverts! Come along for the ads, and stay for the psychology.
Content covered will include broad domains of psychological theory and their application to consumer realms. This will include topics such as: decision-making, demographics/psychographics, motivation, knowledge, attitudes, vision/attention, group influences, shaping opinions, and memory.
Students will have a superficial understanding of consumer psychology, although this is likely to be largely based on the lecture material. No credible evidence of synthesising information from a range of different sources and students are likely to struggle to apply academic models and frameworks to an organisational context Answers will have a basic structure although the students argument is likely to contain a number of flaws in logic.
Students will have a good understanding of most areas or consumer psychology, demonstrating some reading beyond the lecture material. Students will attempt to synthesise information from a range of different sources, although key details may be missed. Students will attempt to analyse academic research, and apply the research to a marketing context although the analysis is likely to lack critical insight. Answers will have a clear structure with a reasonably coherent argument throughout.
Students will have an extensive understanding of all areas of consumer psychology, demonstrating extensive reading beyond the lecture material, synthesising information from a range of different sources. Students will be able to critically analyse research based on its academic merit and discuss the relevance of this research in a marketing contexts. Answers will be well structured with a compelling and coherent argument will present throughout.
Understand a broad range of marketing/consumer challenges faced by organisations.
Propose research strategies to a range of marketing problems faced by individuals and organisations.
Demonstrate knowledge of the psychological theories relevant to consumer behaviour.
Compare, contrast, and critically appraise market research techniques with reference to research literature and real-world problems.
Describe and critically appraise contemporary examples of advertising programmes.
Demonstrate ability to design, synthesise, revise, and present relevant findings in an appropriate and clear format.
Be able to work under pressure (time and other) in exam-like conditions to solve a range of questions (as one might encounter in real-world settings).
|In-Class Quiz 1||2|
|In-Class Quiz 2||2|
|Discussion Session Activities||16|
|Product/Service Marketing Material||20|
|Mid Term Exam||25|
Strategaeth addysgu a dysgu
- Llythrennedd - Medrusrwydd mewn darllen ac ysgrifennu drwy amrywiaeth o gyfryngau
- Defnyddio cyfrifiaduron - Medrusrwydd wrth ddefnyddio ystod o feddalwedd cyfrifiadurol
- Hunanreolaeth - Gallu gweithio mewn ffordd effeithlon, prydlon a threfnus. Gallu edrych ar ganlyniadau tasgau a digwyddiadau, a barnu lefelau o ansawdd a phwysigrwydd
- Archwilio - Gallu ymchwilio ac ystyried dewisiadau eraill
- Adalw gwybodaeth - Gallu mynd at wahanol ac amrywiol ffynonellau gwybodaeth
- Sgiliau Rhyngbersonol - Gallu gofyn cwestiynau, gwrando'n astud ar atebion a'u harchwilio
- Dadansoddi Beirniadol & Datrys Problem - Gallu dadelfennu a dadansoddi problemau neu sefyllfaoedd cymhleth. Gallu canfod atebion i broblemau drwy ddadansoddiadau ac archwilio posibiliadau
- Cyflwyniad - Gallu cyflwyno gwybodaeth ac esboniadau yn glir i gynulleidfa. Trwy gyfryngau ysgrifenedig neu ar lafar yn glir a hyderus.
- Gwaith Tîm - Gallu cydweithio'n adeiladol ag eraill ar dasg gyffredin, ac/neu fod yn rhan o dîm gweithio o ddydd i ddydd
- Mentora - Gallu cefnogi, helpu, arwain, ysbrydoli ac/neu hyfforddi eraill
- Rheloaeth - Gallu defnyddio, cydlynu a rheoli adnoddau (dynol, ffisegol ac/neu ariannol)
- Dadl - Gallu cyflwyno, trafod a chyfiawnhau barn neu lwybr gweithredu, naill ai gydag unigolyn neu mewn grwˆp ehangach
- Hunanymwybyddiaeth & Ystyried - Bod yn ymwybodol o'ch cryfderau, gwendidau, nodau ac amcanion eich hun. Gallu adolygu ,cloriannu a myfyrio'n rheolaidd ar eich perfformiad eich hun ac eraill.
- Arweinyddiaeth - Gallu arwain a rheoli, datblygu cynlluniau gweithredu ac amcanion, cynnig arweiniad a chyfarwyddyd i eraill, ac ymdopi â'r pwysau sy'n gysylltiedig ag awdurdod o'r fath
Sgiliau pwnc penodol
- Understand the scientific underpinnings of psychology as a discipline.
- Apply multiple perspectives to psychological issues and integrate ideas and findings across the multiple perspectives in psychology.
- Communicate psychological concepts effectively in written form.
- Communicate psychological concepts effectively in oral form.
- Be computer literate for the purpose of processing and disseminating psychological data and information.
- Retrieve and organise information effectively.
- Handle primary source material critically.
- Engage in effective teamwork for the purpose of collaborating on psychological projects.
- Use effectively personal planning and project management skills.
- Work effectively under pressure (time pressure, limited resources, etc) as independent and pragmatic learners.
- Problem-solve by clarifying questions, considering alternative solutions, making critical judgements, and evaluating outcomes.
- Reason scientifically and demonstrate the relationship between theory and evidence.
- Understand and investigate the role of brain function in all human behaviour and experience.
- Carry out empirical studies by operationalizing research questions, generating hypotheses, collecting data using a variety of methods, analysing data using quantitative and/or qualitative methods, and present and evaluate research findings (under appropriate supervision).
- Comprehend and use psychological data effectively, demonstrating a systematic knowledge of the application and limitations of various research paradigms and techniques.
- Employ evidence-based reasoning and examine practical, theoretical and ethical issues associated with the use of different methodologies, paradigms and methods of analysis in psychology.
- Be aware of ethical principles and approval procedures.
- Blackwell, R.D., Miniard, P.W., & Engel, J.F (2006). Consumer Behavior, 10th edition. International Student Edition. Mason, Ohio: Thomson Higher Education. ISBN: 0324271972
- Jansson-Boyd C. (2010). Consumer Psychology. London, U.K., Open University Press.
- Kardes, F., Cronley, M., & Cline, T. (2014). Consumer behavior: Science and practice. Andover, U.K., Cengage Learning.
- Solomon, M., Bamossy G., Askegaard S., & Hogg K. (2016). Consumer Behaviour: A European Perspective. Pearson, London, U.K.
- Strunk W., & White E. (1999), The Elements of Style. Pearson, London, U.K.
Cyrsiau sy’n cynnwys y modiwl hwn
Gorfodol mewn cyrsiau:
- C8N2: BSc Psychology with Business Management year 3 (BSC/PBM)
- C82B: BSc Psychology with Business (4yr with Incorp Foundation) year 3 (BSC/PWB1)
- 2R88: BSc Psychology with Business with International Experience year 4 (BSC/PWBIE)
Opsiynol mewn cyrsiau:
- X320: BA Astudiaethau Plentyndod ac Ieuenctid a Seicoleg year 3 (BA/APIS)
- MC98: BA Criminology/Psychology year 3 (BA/CRP)
- X319: BA Childhood and Youth Studies and Psychology year 3 (BA/CYP)
- CQ83: BA English Language & Psychology year 3 (BA/ELPSY)
- R181: BA French with Psychology (with International Experience) year 4 (BA/FPIE)
- R1C8: BA French with Psychology year 3 (BA/FPSY)
- R2C8: BA German with Psychology year 3 (BA/GPSY)
- Q1C8: BA Linguistics and Psychology year 3 (BA/LP)
- CL83: BA Sociology/Psychology year 3 (BA/PS)
- CL84: BA Social Policy/Psychology year 3 (BA/SPP)
- C880: BSC Psych with Cl & Hlth Psych year 3 (BSC/PHS)
- C88B: BSc Psychology w Clin & Health Psy (4yr with Incorp Found) year 3 (BSC/PHS1)
- 8X44: BSc Psychology with Clinical & Health Psychology (Int Exp) year 4 (BSC/PHSIE)
- C804: BSc Psychology (with International Experience) year 4 (BSC/PIE)
- C800: BSC Psychology year 3 (BSC/PS)
- C81B: BSc Psychology (4 year with Incorporated Foundation) year 3 (BSC/PS1)
- C80F: BSc Psychology year 3 (BSC/PSF)
- C801: BSC Psychol w Neuropsychol year 3 (BSC/PSYN)
- C83B: BSc Psychology with Neuropsychology (4yr with Incorp Found) year 3 (BSC/PSYN1)
- C809: BSc Psychology with Neuropsy (with International Experience) year 4 (BSC/PSYNIE)
- C680: BSc Sport and Exercise Psychology year 3 (BSC/SEXP)
- C808: MSci Psychology with Clinical & Health Psychology year 3 (MSCI/PHS)
- C810: MSci Psychology with International Experience year 3 (MSCI/PIE)
- C807: MSci Psychology year 3 (MSCI/PS)